225,186+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 225,186 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

225,186 total


Most selected providers in "September, 2026"

This chart shows the distribution of the most selected pet insurance providers in September, 2026.

Providers with highest rating

Embrace

20,009 reviews

4.9
Healthy Paws

11,407 reviews

4.9
Fetch

5,987 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,642 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 06, 2026

Exactly What Pet Insurance Should Be

When my 12-year-old dog suddenly fell and couldn't get back up, we learned through extensive testing that he was dealing with several significant health issues in addition to the arthritis he had battled for years. The months that followed involved numerous vet visits, specialist consultations, tests, and treatments. Pets Best was there every step of the way. Claims were easy to submit, processed quickly, and reimbursed according to the plan I had chosen. Most reimbursements were deposited directly into my bank account within days. Having that financial support allowed me to focus on my dog's care rather than worrying about the cost, and for that I am incredibly grateful.

Useful
October 06, 2026

Their accident insurance isn’t truly accidental

Unfortunately, I only had accidental insurance through them and my dog fell off a deck and tore her ligament. Because it’s a ligament tear it’s not covered, even though it was a true accident when she fell from 3 feet high… they told me even if she was hit by Car They still wouldn’t fix that part of her body…. So then what is considered an accident. It’s a scam of money and they deny everything. Be very cautious on what you’re signing up for even with the higher priced plans because I had and they stated that they would cover it, but only case by case which means it would probably have been denied. Proceed with caution.

Insurer: Pets Best

Veterinarian: Sylvan Corners Pet Hospital

By: Breea

Useful
October 05, 2026

Louie's Surgery

Pet's Best has done an outstanding job for us. Our 5 month old Basset Hound pup was diagnosed with bilateral elbow dysplasia and had surgery to repair both front elbows. The surgeries were expensive. Pet's Best expedited all of our claims and paid them accurately and fairly. We would recommend Pet's Best to anyone looking for an insurance provider that is easy to deal with, has a great website, and makes the claims process easy to understand and easy to work with. I hope we can continue with Pet's Best for many years to come.

Insurer: Pets Best

Veterinarian: James River Veterinary Surgery

By: Rhonda

Useful
October 03, 2026

Pets Best & 3 yo rescue mix Gracie

Our rescue dog started limping in March. We tried medication and rest, but it didn't help. We brought her to the orthopedic surgeon and they diagnosed a partial CCL tear. We got a second opinion and they came to the same diagnosis. We have surgery scheduled for January and our dog is on pain medication and anti-inflammatory medication and Pets Best been wonderful through the whole process. Claims are quickly reviewed and paid and when I went through the surgery quote with someone they told me what could be covered and what would not. I would definitely recommend Pets Best to others and have because horror stories about other providers. I'm so thankful I chose Pets Bests for our 2 dogs. They're like family "

Insurer: Pets Best

Veterinarian: Attleboro Veterinary Clinic

By: Christine

Useful
October 03, 2026

We love Pets Best!

We love this company! Premiums are very reasonable and coverage is excellent! We couldn't be happier! We take exceptional care of our dog but he has had some unexpected medical issues and Pets Best has been wonderful in that they've helped financially by covering some of the costs. Claims are easy to submit and they're processed super fast! I wouldn't choose any other pet insurance company! "

Insurer: Pets Best

Veterinarian: Chamisa Veterinary Services

By: Laura

Useful
October 02, 2026

Thank you Pets Best

"I have had Pets Best for 5 years and have never had to file a claim which is lucky! However, this past month my dog, Murphy has been very very sick and we don't know why. I have taken him to the vet and ER multiple times and been able to let them do whatever they can to help him without thinking about the cost because of Pets Best which is such a relief in such a high stress situation. I have recommended Pets Best to friends in the past but now I actually have the personal experience to say that this is by far the easiest insurance process I have used which includes my own health insurance. Thank you so much "

Insurer: Pets Best

By: Anna

Useful
October 02, 2026

Peace of Mind and an Easy Claims Process

I’ve been very pleased with my experience with Pets Best. The claims submission process is straightforward and easy to navigate. The turnaround time for processing and reimbursement has also been impressively quick. Having pet insurance with Pets Best has provided me with such valuable peace of mind, especially when unexpected veterinary expenses come up. It makes a stressful situation much easier when I know I can focus on getting my pet the care he needs rather than worrying as much about the financial side of things. I’m very grateful for the coverage, the efficient claims process, and the service I’ve received from Pets Best. Thank you!

Insurer: Pets Best

Veterinarian: The Grand Lake Veterinary Hospital

By: Danielle

Useful
October 01, 2026

Ease With Emergency Care

My pet had an emergency and Pets Best was there for us to cover the care. The claim process was fast and simple.

Insurer: Pets Best

By: Maura

Useful
October 01, 2026

Pets Best Insurance

The best pet insurance I've ever had. Easy to understand, reasonable cost and quick process claims.

Insurer: Pets Best

Veterinarian: Hurricane Animal Hospital

By: Carolyn

Useful
October 01, 2026

Denied

Denied an emergency vet visit because somehow a broken bone is a pre-existing condition? No recourse or re-review is possible until I go through my state's complaint process.

Insurer: Pets Best

By: Miranda

Useful

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