154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 26, 2023

Call with MetLife

Just had a call with Donna at Metlife she was so helpful I had lots of things to update and she handled everything for me and she was very pleasant and would recommend her and MetLife to anybody and everybody.

Insurer: MetLife

By: Deborah

Useful
July 26, 2023

The company responds right away once…

The company responds right away once you put in a claim and reimbursement is by mail but speedy. They answer all my questions when I call and have a great attitude when speaking with them..professional and courteous!

Insurer: ManyPets

By: LINDA H.

July 26, 2023

I had a wonderful experience with…

I had a wonderful experience with Kelsey Middleton today. She is professional, extremely helpful and very kind. Her customer service skills are impeccable. Fetch is lucky to have such a competent employee on the team.

Insurer: Fetch Canada

By: Corinne

Verified July 26, 2023

I prefer not to comment.

I prefer not to comment.

Insurer: Figo

By: B. Whitaker

July 26, 2023

Highly recommend!!

This is the only pet insurance I have had, but my experience with them has been wonderful! I did a lot of research before deciding on Embrace and a big reason I decided to go with them is because I saw many reviews saying that they generally reimbursed well. As with most of you reading this, I did not want to pay a pet insurance for months only to find out that when the time came, there were a bunch of loopholes for them to avoid reimbursement. I started with them at the end of 2021 and was so glad I did because a few months later one of my dogs began having a lot of health issues. The hospital bill ran into the thousands and Embrace covered almost all of it. They review claims quickly and have a quick turnaround for reimbursement. They also have great customer service and respond quickly if you have any follow up questions. Only thing to keep in mind is that you do have to pay out of pocket first and then will receive the reimbursement either through a check in the mail or direct deposit. Regarding some pre-existing conditions, some of them (for example periodontal disease or anal sac impaction) expire once your pet receives treatment for it (e.g., dental cleaning, anal gland expression) so even if they initially did not cover a claim for this reason, it became eligible for reimbursement after the first time they receive treatment for it. I have been extremely happy with this insurance and I strongly recommend it for you and your pups :)

Insurer: Embrace

By: Mariany

Verified July 26, 2023

The process was easy and the…

The process was easy and the information was well presented as to what I was looking for in Pet Ins. as I have had another insurance company and it didn't cover as much and cost continually increased.

Insurer: Spot

By: Laura Kelsay

Verified July 26, 2023

Easy sign up and good plans!

Easy sign up and good plans!

Insurer: ASPCA

By: Margaret Nixon

July 26, 2023

I embrace this Pet Insurance

Very easy to make a claim and they cover what they say they'll cover. No guess work or deep research needed.

Insurer: Embrace

By: Carrie Darrow

July 26, 2023

Underhanded

I canceled my policy for my cat's pet insurance (another company) in 2017. Yet, Fetch (whom I had never heard of) is still billing me, EVEN THOUGH THE CARD THEY ARE USING EXPIRED IN 2020!! When I queried it with my CC, Fetch said I had not properly canceled! I defy anyone to find a place to cancel on their current website to cancel. There are better pet insurers out there. Be forewarned!

Insurer: Fetch

By: Carol Johnson

Verified July 26, 2023

THE BEST !

THE BEST !! I recommend 100%

Insurer: Embrace

By: Adriana C Trujillo

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