154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 27, 2023

Amazing!

Excellent coverage. Submitting a claim was easy and they got us a check fast. I'm happy to have them and will continue to use them as our insurance for our animals.

Insurer: Healthy Paws

By: Michael

Useful
July 27, 2023

They seem to make every effort to delay or avoid claim payments.

After I submitted claims, the claims were denied. When I called to find out why, they indicated EOBs from my dog's prior insurance were required. They had never informed me of this requirement. I verified with them three times over the phone that the EOBs were all that were needed and then emailed the info. I then received an email from them indicating they needed the policy documents from the prior insurer. Again, they had never informed me these documents were required. It seems like they're trying every delay or dodge tactic they can. I am keeping careful records of all interactions. My experience with pet insurers has not inspired trust.

Insurer: Spot

By: snntpsydl snntpsydl

July 27, 2023

Worth every Penny

Life has been there for all 3 of our dog , the best and worst of times. Their wellness insurance is worth it because it encourages us to keep our dog healthy and follow recommendation provided by our Vet. Filing claims is easy and if you call staff is friendly and helpful

Insurer: MetLife

Veterinarian: Bluffton Veterinary

By: Chuck

Useful
Verified July 27, 2023

just info and rates

just info and rates

Insurer: ASPCA

By: Pamela Argast

Verified July 27, 2023

Excellent customer service

Excellent customer service. Top rated coverage at a reasonable cost.

Insurer: Spot

By: Keith Wesley

Verified July 27, 2023

Very prompt in claims processing.

Very prompt in claims processing.

Insurer: Pumpkin

By: customer

Verified July 27, 2023

It’s a scam

It’s a scam. They don’t cover your dog getting busted and still waiting for my refund. They said sue to my dog having one testical the insurance isn’t beneficial nor does it support my dog getting fixed. I want my refund back! Had to cancel. Still have not refund me and I only had for a few days. To be called and told this insurance won’t cover my dog being fixed even though it advertises it

Insurer: Spot

By: Kayla Duque

July 27, 2023

CLAIMS DEPT USELESS!!

I had a policy for a year when it came time to use it for something simple the claims dept kept asking for medical records I did not have as Oliver has only been with me since adoption for a year and he is still only 2 - I sent in his initial vet bill and the one I was claiming through insurance and went through hell !!! kept asking for medical records that I do not have as he was never seen during the times they are asking!! I emailed customer service 3 times and spoke to 4 people!!! what is the problem!!! I am now telling all my friends NOT TO USE FETCH!!!

Insurer: Fetch

By: Lorraine

Useful
Verified July 27, 2023

Upgrade

At this point my only issue is that I missed the part what I could upgrade to the wellness for vaccine and check ups. Now I have to wait for renewal? I feel as though if I wanted to get the better plan for my dog. I should be able to

Insurer: ASPCA

By: Janette Slinker

July 27, 2023

I’m done

I will be cancelling my 10 years of Trupanion and will be self insuring from now on. They have done everything to avoid paying out for this claim which was a true emergency. The amount they are giving me is pitiful and not worth all these years of loyal payment. I am done.

Insurer: Trupanion

By: Linda

Useful

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