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Registering sucks
Simply trying to register online was impossible. My email and zip were not accepted even with numerous tries. I had paid for basic and enhanced coverage now I don't know if it's worth the hassle.
Insurer: ASPCA
By: Louie
Took my dog to be spayed.she recovered.
Took my dog to be spayed.
Insurer: ASPCA
By: CustomerDonald
Cat eats silicone bread wrapper tie
My cat ate part of a silicone bread wrapper tie shaped like a cat with a tail. He ate the head. I had thoughtlessly left a loaf of bread on the kitchen counter and he got to it! After a few days, he became sick. I took him to VCA and then to Care hospital. He had surgery to remove the silicone and is home now and doing fine. My 24 Hour Pet Watch insurance took care of the two claims in good time and paid properly. Thank you.
Frigo's communication is outstanding.
Frigo's communication is outstanding.
Insurer: Figo
By: Ralph Coppola
Nationwide customer service is fantastic!
Nationwide customer service is fantastic and their online claims submission process couldn't be easier. Settling a claim and receiving a check with Nationwide is extremely quick and quite simple. They have been our pet insurance carrier for 5 years and we have had zero issues and have been extremely happy.
Insurer: Nationwide
By: customer
Months of delays
Months and months for a wellness claim (just shots and a checkup) and still haven’t processed my claim. Then they request his entire medical history (which they already have since they request it every year) and draw out the process longer. All you get is an apology email every month or so saying “this is taking longer than normal”. No it’s really not. This is their normal.
Insurer: ASPCA
By: Jen
Easy to do online.
Easy to do online. Would like to be able to go back and check upgrade prices after payment.
Insurer: ASPCA
By: Panini Christmas Sutton
Glad I have Trupanion!!!
As part of the checkout process the Trupanion info was included. I, then, immediately knew my portion to pay. Can't beat that!! Once home, about 1.5 hrs later, I received an email from Trupanion confirming the payment. Fabulous service. Many Schnapps also sends her thanks.
Have not used yet- but I liked the…
Have not used yet- but I liked the simple plan design
Insurer: ASPCA
By: Norman Young
I was promised a copy of the insurance…
I was promised a copy of the insurance policy. I have yet to receive it via email or regular mail.
Insurer: ASPCA
By: BN