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Outstanding coverage for a not so healthy puppy. our dog…
Over the past 3 plus years our dog Murph has not been a very healthy puppy! Fortunately, we had enrolled him with ASPCA Pet Health Insurance, and it was a Godsend. They have been outstanding in their coverage and have handled every claim perfectly! Murph has several allergies and is on prescription dog food, along with immunotherapy treatments that is very expensive, and with our 90% reimbursement (after deductible) makes it affordable. We don't know what we would have done without such an outstanding pet insurance company. Thank You so much ASPCA Pet Health Insurance!
Insurer: ASPCA
By: Edward A.
Incredibly Expensive and Reluctant to Cover Anything
In the seven years I have been insured with them, they have very rarely covered vet expenses for my dog and dramatically increase premiums every year, so I have spent thousands and thousands with them, which has been nearly pure profit. I would not choose them again. Insanely expensive for what you get.
Insurer: Fetch
By: Will
My young dog had several emergencies
My young dog had several emergencies. Figo asked no questions and paid like they advertised.
Insurer: Figo
By: customer
Very easy to use and reimbursement was…
Very easy to use and reimbursement was quick!
Insurer: Figo
By: customer
Just filed my first claim on Trupanion…
Just filed my first claim on Trupanion and I couldn't be happier with the ease in filing. Simple and to the point. The Live Chat was also very useful in answering my questions about coverage!
Insurer: Trupanion
By: Laurel L.
I wish i could give 0 stars.. premium increase SCAM
I wish i could give 0 stars. This is a scam. We've been with trupanion for 5 years. Sure, they pay up (as do any other pet insurance companies) but they will also increase your premium yearly a ridiculous amount. In the last year both our dogs (insured with them) have had a 40% increase! And thats just in the last year.. Prior year it was 20% increase. I understand inflation and why premiums go up.. but 40% in one year? I've also spoken to other people not with trupanion and their premiums have gone up $5 lol which is a lot different from my $50 increase with just the one dog. And might I add their pet insurance ALSO pays up no problem. So why is Trupanion's calculation of inflation so much more than the others? We are switching insurances on one of our dogs but unfortunately, we are stuck with the other as he has had ACL issues which would mean a "pre-existing condition" if we were to switch insurance companies for him. We started out paying a reasonable $70/month with $250 deductible but over time we have kept increasing our deductible to try to keep our premiums lower. Now we're paying $170/month for $750 deductible. And that's just the one dog. The other dog we're now paying $150/month for $750 deductible as well. STAY AWAY FROM TRUPANION... Don't make the same mistake as us. Now we either suck it up and pay whatever BS premium they throw at us or have no insurance.. (which at this point is kind of starting to look ideal) And to respond to their response below.. I've already spoken to them prior to writing this review. they've basically spat out a generic response about inflation rates and when asked for actual numbers and calculations to justify a 40-50% increase they said they are not able to provide me with that. I'm still scratching my head over the fact that other pet insurances who are in the same industry as Trupanion are not implementing 50% increases in premiums but are able to provide the exact same service.
Insurer: Trupanion Canada
By: camille cruz
Onboarding process was very smooth…
Onboarding process was very smooth however the app is very slow and clunky. Love the idea behind the program and would love the see the execution and mobile customer experience side of things improve
Insurer: Trupanion
By: Robert
So far everyone was very helpful during…
So far everyone was very helpful during the setup for insurance.
Insurer: Pumpkin
By: customer
All I did was join and pay
All I did was join and pay. Have had no need to use it, so I can't honestly answer anything.
Insurer: Spot
By: Sandra Watson