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Easy to claim, paid quick!
Everything was so easy, from providing the quote, to getting the answer back quickly, then providing the actual invoice and getting paid quickly. I couldn’t be happier with this insurance, and I think my little Frenchie, Nugget would agree because he is breathing so much better now!
Insurer: Trupanion
By: Kim Cline
Excellent Customer Service
Trupanion makes filing a claim and answering all of your questions flawless. Their Customer Service Department is outstanding. Look no further for pet insurance . Trupanion is the best.
Insurer: Trupanion
By: Mary Crow
Best Insurance Choice We Ever Made
When our dog Piper was diagnosed with a CCL injury earlier this year, we were told that corrective surgery might be necessary. When we expressed concern about the cost, we were also informed by Arboretum View Animal Hospital, which has been caring for Piper the last 10 years, that we should look into pet insurance from Trupanion. Turns out, she didn't need CCL surgery at that time, but early this month (July 2023) she was diagnosed with a soft tissue sarcoma on the underside of her left front paw. Trupanion has been with us through every stage of her treatment, from original biopsy to successful surgery very recently to remove the tumor. We are so glad that Arboretum View recommended Trupanion - their prompt payment, support and expressions of care and concern for Piper have made this a far less onerous experience than it could have been - and Piper says "Thanks!"
Look no further!
Did my homework and Spot is the best in value and most importantly professionalism! Online site is easy to understand. Great offers and customer support.
Insurer: Spot
By: Ali Garcia
The increase in the cost of monthly…
The increase in the cost of monthly fees. I don’t feel like an increase that substantial is fair when I’ve never had a claim. Edit - I can’t seem to reply but I’ve already increased my deductible to make the monthly payment what it was. That doesn’t help me. I’ve already spoken to customer service.
Insurer: Trupanion Canada
By: Sarah S
Good value and staff is very pleasant
Good value and staff is very pleasant
Insurer: Spot
By: Connie K
Easy to Enroll
Very easy to enroll. It would have been a 5 star if we could have found the deductible and co-pay information more quickly. Plus if we could have found out more about how to find vets close to us who accept direct pay BEFORE the enrollment, that would have been terrific. For some reason the enrollment confirmation all went to junk mail, possibly too many emails sent encouraging us to enroll in the weeks ahead of that. After all that was sorted, it's fine. I think the insurance plan is solid and we can find a different emergency vet clinic (ahead of any emergency) which works with the direct pay.
Insurer: Trupanion
By: Sheba's mom
Complete waste of money!!
Very disappointed. I have two very healthy fur kids -Thanks God! Never had any issues, but when the time comes to take them to the vet for a simple annual check-up and then file a claim, right there your problems with this insurance will start. They do not only will take lots of time to process the claim, but they will find any way to DENY IT! They are useless to say something! Only thing they are good for is to take your money. You certainly cannot count on this insurance company to get any reimbursement.! They made me regret to ever wanted to have insurance for my cats.
Insurer: Embrace
By: Jackie
Website has bugs
Website has bugs. Never has filing a claim on their website been a seamless process, there is always an issue. Whether it's getting blank screens when selecting 'next' to move on to the next page or halfway through it either kicks me out or kicks me back to the beginning. Super frustrating. ...Starting to wonder if it's a tactic to frustrate people to the point that they just give up!
Insurer: ASPCA
By: Chrystal Ashmore
Review based on enrollment only at this time - just too soon to tell!
Review is only based on enrollment at this time, as we have not yet had to make a claim on our policy. Thank you!
Insurer: Trupanion
By: Katie H