224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I like that I get updates on my claim…
I like that I get updates on my claim and an explanation of coverages for every claim. I’m always put at ease when taking my pet to the vet because I have pets best.
Insurer: Pets Best
By: Hannah Harrold
The ramp is the perfect size & my 4…
The ramp is the perfect size & my 4 month old corgi has no issues using it.
Insurer: ManyPets
By: Bekah
Very easy to submit a claim
Very easy to submit a claim. And the turnaround time was quick.
Insurer: Pets Best
By: Christine R, Customer
Pet Insurance Is Important
My Yorkie was diagnosed with TCC bladder cancer in September 2022. Fetch has not denied a single claim for his treatments from the standard chemo treatments to the FidoCure treatment. These treatments are by no means inexpensive. Without the coverage offered by Fetch the financial decisions would have been much more difficult. I urge everyone to carry insurance on their pets. Yes, it's not inexpensive as they get older, but it is a lot less expensive than paying for a cancer diagnosis out of pocket.
Insurer: Fetch
By: Scott Wishard
Great help with fixing my policy
Great help with fixing my policy! Costumer service was easy and helpful
Insurer: Spot
By: Christian Lovrich
Worse Customer Service Experience of My Life
Absolutely disgusting behavior from this company. I called to request further information before I bought insurance for my pet and a customer service rep named Jason decided to talk down to me and be utterly disrespectful on call when I asked for a supervisor he said there was no one. I can't believe a company like this would allow such behavior and rudeness to customers.
Insurer: Fetch
By: Going to Pumpkin
Website easy to navigate
Website easy to navigate. Fees a little high but not extravagant. So far I've had a good experience but have to wait and see how they respond if one of my babies get sick
Insurer: Spot
By: INES
Excellent Response to Case
Vet examined our dog as was vomiting every couple hours, shaking and not drinking any water for over 12 hours. Recommended a couple of tests and examine and hydration and anti nausea meds injections. We have Trupanion Inurance and when checked out we were told immediately what Trupanion covered and the amount was already applied to our bill. We were vey happy we signed up for this coverage for unexpected events that may happen to our dog. Thank you for your quick response Trupanion. Our dog is back to himself.
Insurer: Trupanion Canada
By: Debra
The website states claims to be…Disappointed
The website states claims to be processed in 3-14days. This is inaccurate it’s closer to 30 days. They have little to no communication about the process and the communication from representatives when you call is not accurate. They will state there is not any issue with the claims and no additional information needed. Like many insurance companies your lucky if you get any money back and they will along-gate the process to not pay. It’s more like paying a monthly fee to gamble if they will reimburse you for illnesses or accidents. Disappointed in the service, process, and reimbursement. Overall their bed side manner is lacking with processing claims of deceased dogs. Although I realize these are automatic email messages some care and dignity would be appreciated when stating I’m $7 closer to being reimbursed for my deceased dogs care over the next 12 months.
Insurer: Pets Best
By: Isabella Webb
Horrible company, never again
Horrible company, quick to cancel policies. I used to be a fan of sonnet, but not anymore they suck!
Insurer: Sonnet
By: John Bankes