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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very friendly and helpful.
Very friendly and informative.
Insurer: Trupanion Canada
By: Glenda
Trupanion has been great with all our claims.
Trupanion has been quick, efficient and kind through our entire process. They have stood by the coverage the offered when we got our puppy who ended up very sick. Without Trupanion he may not be still here with us. We are so grateful.
Insurer: Trupanion Canada
By: Tina
The customer service was quick and professional.
The gentleman on the phone was Amazing. Informative and polite.
Insurer: Trupanion Canada
By: Rhonda
Excellent customer support
I chose this score because I recently had an appointment with my cat who had ingested foreign materials and the cost of just X-rays and bloodwork made my face drop. I am a single mother on a budget. When I called Trupanion they were eager to help in anyway and weâre always reassuring me that everything will be alright. My vet was also very impressed into how fast Trupanion operates and had everything figured out with an hour.
Insurer: Trupanion Canada
By: Sherry
You explained your program and took time to answer my questions
You explained your program and took time to answer my questions
Insurer: Trupanion
By: Patricia
Very happy with your response to settling my claim but I still have not received my payment.
Very happy with your response to settling my claim but I still have not received my payment. It should have been mailed to me Not my vet. I paid the bill. What is status?
Insurer: Trupanion
By: Patricia
Wow, Super Easy to file a Claim!
Trupanion claims are very easy to file. Payments are usually made promptly within a few days.
Insurer: Trupanion
By: Retty
First purchase of pet insurance.
The rep was very nice and informative.
Insurer: Trupanion
By: Wendy