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Worst insurance, horrible customer service
I paid $85 a month for this insurance. After spending over $10,000 in medical care, they have paid a total of $50. Even after my dog died, they tried to keep billing me. They take months to process claims. My dog died a month ago and I am still waiting for her final emergency visit to be processed. If you are adopting a rescue animal that isn’t in perfect health, they will exclude everything. Waste of money and horrendous treatment. Never using this insurance ever again.
Insurer: Pets Best
By: Rachel
The insurance covers all our needs at a…
The insurance covers all our needs at a price that was affordable. Customer service was helpful when needed in a very timely manner. I mailed in our veterinarian information for reimbursement and the reply was quick.
Insurer: Spot
By: Donna karraker
Fast processing of claims
Only took a few days to get my reimbursement
Insurer: Spot
By: Marilyn Santana
Claims on app are easy to file and are…
Claims on app are easy to file and are proceed quickly. When I have questions and have to call, the representatives are friendly and give direct answers.
Insurer: Spot
By: Ric Hoffman
SPOT: A spot-on pet insurance
SPOT is a spot-on insurance. Easy to submit a claim, easy to call and fast to reimburse. The coverage is clear and the customer service has always been eager to help and friendly.
Insurer: Spot
By: MBW
Excellent Company
I have worked with three different pet insurance companies over the years with different pets I have owned. When I adopted three new cats in the last two years, I was looking for an insurance company and decided to try Healthy Paws. I am so glad I did! Their rates are very reasonable, but I what I love most is how simple it is to file claims - by far the easiest process of any of the companies I have used. They are very up front and transparent about what they cover so there have never been any surprises, and I get fast decisions on reimbursements. And the best part? My reimbursements deposits are in my account by the next business day after they close the claim. We had a lot of unexpected health issues with our cats this last year, and the fact that Healthy Paws was so easy to work with made the whole situation much less stressful and let us focus on the well being of our fur babies. I can't recommend this company enough.
Insurer: Healthy Paws
By: Alan
My claims are processed and people on…
My claims are processed and people on the phone are helpful
Insurer: Spot
By: Aaron Kleinmaier
Quick processing of claim!
Quick processing of claim!
Insurer: Spot
By: customer
Great customer service!
I've had to submit several claims for one of my dogs because she was bitten by a rattlesnake. I haven't had any problems getting paid for the claims. If I need to call Spot, they are always very helpful. I have recommended them to several friends!
Insurer: Spot
By: JUDY