154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 04, 2023

Worst insurance, horrible customer service

I paid $85 a month for this insurance. After spending over $10,000 in medical care, they have paid a total of $50. Even after my dog died, they tried to keep billing me. They take months to process claims. My dog died a month ago and I am still waiting for her final emergency visit to be processed. If you are adopting a rescue animal that isn’t in perfect health, they will exclude everything. Waste of money and horrendous treatment. Never using this insurance ever again.

Insurer: Pets Best

By: Rachel

Useful
Verified October 04, 2023

The insurance covers all our needs at a…

The insurance covers all our needs at a price that was affordable. Customer service was helpful when needed in a very timely manner. I mailed in our veterinarian information for reimbursement and the reply was quick.

Insurer: Spot

By: Donna karraker

Verified October 04, 2023

So far so good

So far so good

Insurer: Spot

By: customer

Verified October 04, 2023

Fast processing of claims

Only took a few days to get my reimbursement

Insurer: Spot

By: Marilyn Santana

Verified October 04, 2023

Claims on app are easy to file and are…

Claims on app are easy to file and are proceed quickly. When I have questions and have to call, the representatives are friendly and give direct answers.

Insurer: Spot

By: Ric Hoffman

Verified October 04, 2023

SPOT: A spot-on pet insurance

SPOT is a spot-on insurance. Easy to submit a claim, easy to call and fast to reimburse. The coverage is clear and the customer service has always been eager to help and friendly.

Insurer: Spot

By: MBW

Verified October 04, 2023

Excellent Company

I have worked with three different pet insurance companies over the years with different pets I have owned. When I adopted three new cats in the last two years, I was looking for an insurance company and decided to try Healthy Paws. I am so glad I did! Their rates are very reasonable, but I what I love most is how simple it is to file claims - by far the easiest process of any of the companies I have used. They are very up front and transparent about what they cover so there have never been any surprises, and I get fast decisions on reimbursements. And the best part? My reimbursements deposits are in my account by the next business day after they close the claim. We had a lot of unexpected health issues with our cats this last year, and the fact that Healthy Paws was so easy to work with made the whole situation much less stressful and let us focus on the well being of our fur babies. I can't recommend this company enough.

Insurer: Healthy Paws

By: Alan

Verified October 04, 2023

My claims are processed and people on…

My claims are processed and people on the phone are helpful

Insurer: Spot

By: Aaron Kleinmaier

Verified October 04, 2023

Quick processing of claim!

Quick processing of claim!

Insurer: Spot

By: customer

Verified October 04, 2023

Great customer service!

I've had to submit several claims for one of my dogs because she was bitten by a rattlesnake. I haven't had any problems getting paid for the claims. If I need to call Spot, they are always very helpful. I have recommended them to several friends!

Insurer: Spot

By: JUDY

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