154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,336 reviews
10,802 reviews
27,500 reviews
14,169 reviews
63,015 reviews
Category with most reviews
This chart shows the distribution of review categories.
Game changer
Game changer. We have 3 dogs, all of them have a plan with Healthy Paws. Recently, one of our dogs underwent a major surgery that was extremely expensive. Decisions have to be made quickly and cost is always a factor. However, that's why we got insurance in the first place. Healthy Paws covered 80% within about 10 days of the initial claim and continue to cover 80% of her medications afterwards. Their customer service is excellent and they genuinely care about your pets. We are so grateful for everyone at Healthy Paws. I wish human health insurance was this good!!
Insurer: Healthy Paws
By: gina martocci
Couldn't Be Easier to Work With
They couldn't have made the claims process easier. This was especially appreciated given everything that we were going through at the time.
Insurer: Prudent Pet
By: Chris S
Luckily my pet has not been ill often…
Luckily my pet has not been ill often enough to meet the deductible so I haven't really used the insurance
Insurer: Figo
By: Kelly
This is how insurance is supposed to…
This is how insurance is supposed to work! Our dog suffered traumatic injuries and for over a month we dealt with hospitalizations, surgeries, medications, etc., at great expense. Embrace processed our claims promptly and reimbursed our covered expenses quickly. We really appreciate the excellent service.
Insurer: Embrace
By: Marsha Morrison
Fast response to my claim!!
Fast response to my claim!!
Insurer: Spot
By: Parking.com Customer
Easy to submit claims
Easy to submit claims. Claims reviewed in timely manner. Reimbursements recieved in timely manner.
Insurer: Spot
By: Mike
Best company
Thank you to the employee yesterday on the phone who just finally suggested to have our claim expedited I understand you are going thru a transition but this was a bigger claim,that we had to pay out of pocket first. What ever you said within 24 hours we got our reimbursement back into our bank. Thank you again to everyone at trupanion! Cali and Brooklyn ❤️🐶
Insurer: Trupanion
By: Caligirl
Spot is the worst. Do not use this company or any C&F funded pet insurance.
Spot Pet Insurance tried to commit insurance fraud with me and hid from over 30 emails to CEOs asking for help including CEO Trey and President Scott. I won a BBB complaint. Now Spot is 1) cyberstalking me to selectively remove all negative reviews about them on Trustpilot apparently, since they are slandering me and suggesting I am writing all the negative reviews which sounds extremely paranoid of them. How creepy is it that they scour the web trying to remove honest negative reviews? Who does that? 2) Not bad enough these dirtbags tried to get away w/ insurance fraud, in my opinion, they were sneaky, told the BBB they’d pay me and now are refusing to pay me unless I sign away all rights to say anything about them including posting honest reviews AND they are ridiculously wanting me to waive all rights to file anything against them “from the beginning of time”. They have not responded to those 30 emails, to my 2 emailed requests to reasonably modify the contract they sent and they are the scum of the earth. I have met others who feel similarly, many, and am so glad to be out of their clutches. Such thin-skinned bullies and thieves, this company is pure trash and cares so much more for money than animals IMO.
Insurer: Spot
By: Anon
Submitted first claim on 8/1
Submitted first claim on 8/1. It has been very difficult. Embrace keeps requesting doctors notes from the previous 12 months. There are NO doctors notes. Giving me the run around for nothing.
Insurer: Embrace
By: Nicole Fimiano
Awful customer service
Awful customer service and trying to skirt around coverage so they don’t have to reimburse.
Insurer: Spot
By: B Smith