154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 04, 2023

Website was easy to use and the prices…

Website was easy to use and the prices were very affordable

Insurer: ASPCA

By: Michael Henry

Verified October 04, 2023

Keep having trouble uploading receipts

Keep having trouble uploading receipts. Can add but they will not upload so I can get reimbursed.

Insurer: Spot

By: Diane Gomez

October 04, 2023

Metlife is a great choice

I was hesitant in getting pet insurance, but I'm so glad I did and even more ecstatic to learn how easy it was to file a claim with Metlife. The staff is very professional, helpful and the entire process was very quick. Glad I went with Metlife!

Insurer: MetLife

By: Sue

Useful
Verified October 04, 2023

Healthy Paws...Professional, caring and fair

Healthy Paws has staff available to answer questions at all times. They are professional yet never off-putting or hurrying us along. Claims are paid quickly and the coverages are excellent. We have complete confidence that our pets will have the best treatment available in a medical emergency thanks to Healthy Paws.

Insurer: Healthy Paws

By: M Connor Limont

Verified October 04, 2023

Your customer service representative…

Your customer service representative was wonderful. But the only reason that I needed to contact the company was because your online interface is ineffective. I was unable to get online and could never have done so without customer service intervention.

Insurer: ASPCA

By: Cynthia

October 04, 2023

Quick and easy.

Quick and easy.

Insurer: Embrace

By: Alan Rembold

Verified October 04, 2023

First transaction

I have only used the ins. once and I was very satisfied. The payment was quick and seamless. I could go online and see exactly where the invoice was in processing and when I should expect the refund for services rendered at the vets office.

Insurer: Spot

By: Ena

October 04, 2023

TOPL Coverage and Ease of Claim Payment

Our two rescue dogs have had a variety of issues the past year. Chewing into drug containers, rupturing leg joints. and dealing with a bad allergy season. Healthy Paws has been amazing. Always available to guide us with answers and explain coverages. And they truly care about the animals they are insuring. The entire group is professional and the coverage is excellent. They don't nickel and dime every claim. This is the way insurance should be!! Thank you Healthy Paws!

Insurer: Healthy Paws

Veterinarian: Country Care Animal Clinic, Penngrove CA

By: Mary Connor

Useful
Verified October 03, 2023

The Best!

It is easy to make claims online and you get a quick response. I am very impressed with Spot Pet Insurance. Excellent customer service. I highly recommend it and I don't do that very easily.

Insurer: Spot

By: Sharon Long

October 03, 2023

Amazing customer service!

Fetch customer service has always been A+. I spoke with Denise A recently about renewing with additional coverage, and she walked me through all the pricing and what was covered. She was incredibly thorough and helpful, and I really appreciated it.

Insurer: Fetch

By: Melissa Riggi

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