224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Outstanding customer service and coverage
Sometimes submitting a claim and getting a response can take sometime but the coverage and customer service this company provides is amazing
Insurer: Fetch Canada
By: Bhavkaran Aujla
Thank You!
Customer service was fast and responsive. Very helpful.
Insurer: Figo
By: Laurie
Best pet insurance - EVER
The entire claims process is effortless- you are constantly kept in the loop and the customer service is outstanding. Other human and pet insurance Carrie’s should take a page from this level of service and professionalism . If you are thinking of getting pet insurance - don’t hesitate to sign up here .
Insurer: ASPCA
By: Carol Shaw
The claims process is very easy!
The claims process is very easy! I enter basic information and copy of the invoice and that’s it. Response time is reasonable and having my payment direct deposited is convenient. I recommend PetsBest to anyone looking for a great pet insurance.
Insurer: Pets Best
By: Melissa A.
I recently adopted an adult dog and…
I recently adopted an adult dog and luckily decided to get insurance. She had been given a clean bill of health when I adopted here, but 6 months later she became ill. I did a live chat on Pets Best and the person I talked to said she didn't know if what she had would be covered, but that i should send in the paperwork to make sure. I found it pretty easy to submit the paperwork and Pet Best kept me informed of where the process was at each stage. I was so grateful when some of the bills were covered and a check for that came the same day as the bill i had to pay. So thank you so much, with my limited budget the timing was perfect. i will recommend your company to my family and friends.
Insurer: Pets Best
By: Lois
I am a veterinarian and client
Trupanion's process and claim service was better than expected! My daughter's sweet Goldendoodle need to have both hips replaced and Trupanion covered the procedures at 90%!!! I am a veterinarian and was amazed at how easily the claim process went, especially for the second procedure.
Insurer: Trupanion
By: Terri
The service is horrible
The service is horrible. They will put higher your price the following year. The price will increase way too much. Compare with other insurance company and you will have better service and better price.
Insurer: Sonnet
By: Raphael Lamoureux
Janelle Sorensen was pleasant and…
Janelle Sorensen was pleasant and professional. She answered all my questions clearly.
Insurer: Fetch
By: Senait Sebhatu
Company hesitates to pay claims
This company gives you the runaround to avoid paying claims. My 9 month old puppy had a upper respiratory infection. I took him to the vet and the charge was $125. I submitted a claim but I keep being told they don't have all of my dogs medical records even after I uploaded everything multiple times. They then contacted my vet and got what they needed but after a week they decided they still needed more. After getting that they decided they needed records from the vet that completed his Neutering appt. It's ridiculous. That vet doesn't even have any records other than what was from the Neutering appt. Anyway even after getting this they still haven't paid the claim. It's been over 2 months....... I would not recommend this company to anyone.
Insurer: Embrace
By: Theresa Gibson