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The lady was friendly and helpful
The lady was friendly and helpful. She was also patient and explained things well.
Insurer: Trupanion
By: customer
Trust Trupanion
Trupanion was recommended by our breeder. We tried looking on our own and comparing companies but it was tedious and confusing. We found that Trupanion offered everything we really need for our girl. It was easy to sign up and we feel reassured that if something happens we will have help with the expenses.😊
Insurer: Trupanion
By: Ivy Linder
Samantha was very kind and helpful
Samantha was very kind and helpful over the phone. I appreciated her knowledge. This company is very easy to work with.
Insurer: Fetch
By: Jenn Rankin
Been with pets best for 3 years now and…
Been with pets best for 3 years now and it’s ridiculous how the monthly cost goes up ever year. This year it went up $35 a month and that’s a joke. There excuse was well your dog is a year older. Going up $3-4 a month I can deal with that but $35 is a joke. They also take forever to do claims. I would recommend to find another company. Now they respond and I can’t respond to there remark. A premium going up every year is a joke. I didn’t even hit my 200 deductible last year and it went up $35 a month. Pets best is a scam I wouldn’t recommend them.
Insurer: Pets Best
By: Brendan Ferraro
great staff!!
great staff!!! Kind and knowledgable
Insurer: Trupanion
By: customer
Claims processing time
My only complaint is the length of time it takes for claims to be reviewed and processed.
Insurer: ASPCA
By: Kelly DeVincentis
So far all I can say
So far all I can say, is that the process was simple and it gives me a peace of mind to know that my dog will have some coverage.
Insurer: ASPCA
By: Jorge Corletto
Grateful doesn’t even come close!
I cannot say enough about how grateful I am for ASPCA pet insurance. When we brought home our Cavalier King Charles Spaniel at 8 weeks old, a friend who is a vet tech recommended ASPCA insurance, and we purchased it literally the day after we brought her home, even though she was seemingly healthy and perfect. She’s still perfect, but she does have seizures, which started when she was around 7 months old. Thanks to ASPCA insurance we were able to say yes to all of her bloodwork, hospital stays, MRI, spinal tap, medications, rechecks, and prescription food and not worry about the cost. She is our baby and I honestly don’t know what we would have done without insurance. The claims process is simple and direct deposit is wonderful. Additionally, the premium does not go up based on your usage!! They only base it on breed/age/etc. After filing thousands of dollars of claims, I was terrified to open our renewal notice. But it is only going up by $3 a month!!! Thank you thank you thank you for taking care of my sweet French Fry. I have donated to ASPCA my entire life and I will continue to do so.
Insurer: ASPCA
By: DM
Unsatisfied customer.
Called for physical address could not reach anyone. U should still have the option to choose payment and not only be able to do electronic transfer. Your 24/7 hotline did not pick up when called so what’s the use of that option. I had several issues of not being a satisfied customer at this point, may change my mind if payment option changes.
Insurer: ASPCA
By: Rosemary Macaalay
Excellent Coverage
Glad to hear Trupanion would work with me to get coverage for my Brinkley. Ease of registration. Coverage for the life of my pet and direct pay to my veterans.
Insurer: Trupanion
By: Sheri & Brinkley