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Prompt payment for vet visit
Prompt payment for vet visit
Insurer: Spot
By: Maria Arapakis
Very pleased
Great customer service and response time.
Insurer: Spot
By: Kevin Naylor
User Friendly
User friendly, quick, affordable
Insurer: Spot
By: gwen harney
Amazing Claim Service
I have worked in claims many years and have never found a company with such quick turnaround on a claim. I needed clarification on a point and the claim representative was cheerful and well informed.
The process for submitting a claim was great
The process for submitting a claim was easy. From the time of my submitting the claim to the reimbursement is great.
Insurer: Spot
By: Jackie Fietkiewicz
More affordable rates and geared…
More affordable rates and geared towards my pets needs
Insurer: ASPCA
By: Anna Johnson
Great experience signing up
Great experience signing up. I had some questions and asked via chat, and the agents I talked to were always very friendly and helpful. I also thought the price was very reasonable, and I liked the option of choosing my own deductible.
Insurer: Trupanion
By: Brandon
Your pet will die before you get the reimbursement you need to help it
First off, ASPCA surprisingly does not care about you or your pet. If claim processing times take a month...HIRE MORE PROCESSORS. Secondly, This insurance is only for the upper middle class to wealthy, the people that can afford to wait 1-2 months for the reimbursement money to come through and still have enough to pay for 4-figure vet bills. If you are an avg income, you will be going into serious debt with Care Cash, your credit score will tank from not being able to repay your credit cards in a timely manner or you may be faced with having to euthanize your pet because the bills cannot be paid by that money you were waiting to be reimbursed for. I have been a customer for 3 years. I have paid all of my monthly payments on time. I have called 2x and the customer service rep said, "oh we will put a special note on your claim so the processes know to look at yours next." a single income household still waiting for my submitted documents to even be reviewed. My golden has a tumor found in his chest cavity. I wanted to save him so I drove him to the local university to be operated on. The oncology and surgery bill ran me $8,000 and the on-going chemo treatments are about $555. I have used my saving, started a GoFundMe, and have been selling possessions to help cover all the bills. What i cannot cover is going on credit cards. I have been waiting for even one of my submitted documents to leave the "queued" phase for 30 days. My dog still needs 4 more chemo treatments and all the blood panels from the local vet. The $4,000 I am waiting to be reimbursed could save my dogs life as I am at all my credit limits. Please, save yourself the tears and anguish of sitting on the claims page of ASPCA refreshing and refreshing, thinking that you are a priority and find another Pet Insurance.
Insurer: ASPCA
By: Jeffrey Brodzinski
Claims take longer than advertised and…
Claims take longer than advertised and nothing was covered. I’m afraid I’m paying for nothing. Will cancel this insurance if extractions needed won’t be reimbursed.
Insurer: Spot
By: Jose Antonio Moreno