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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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NEVER Going Back To A Broker!
I've been using an insurance broker for years, thinking they were shopping the market for the best package for me. It turns out, they were owned by a major insurer (something they failed to disclose) and by some coincidence that insurer was who my policy always ended up with! What a shocker! Further, when I was rear-ended recently, I got no service from the brokerage, but was left to deal directly with the insurer. So what value am I getting from the broker? Being a hardcore do-it-yourselfer, I hate the idea of using a commissioned salesperson for anything, so I started to look for an online option, which is how I found Sonnet. So far, I have only purchased my policies, so I can't speak to the claims experience. But here's what I have experienced so far: 1) The Sonnet web site is brilliant. Purchasing policies, even for a new customer was dead simple as the site walks you through the process in plain English. 2) Sonnet has done a GREAT job simplifying your options. No codes, and no jargon no one can understand. Just a few plain-English options to add to the base coverage if you want. I was able to easily duplicate the coverage found on my previous policy documents. 3) The half-hour (or so) I spent online with Sonnet saved me a small fortune. For my two cars and house, my annual premium is more than $1,300 less than my previous insurer! In short, I am super-pleased with my decision to switch to Sonnet (so far, anyway). If you bank online, shop online and invest online, why not get your insurance online as well? No point paying for commissions for a broker you don't need and who may not have your best interests at heart.
Insurer: Sonnet
By: Graeme
Five stars!
Just getting started but so far so good!
Insurer: ManyPets
By: customer
Your system is clear and easy to use
Your system is clear and easy to use. I appreciate that. Well done and thank you! I hope I got all the correct information input. If you need anything else just let me know. Cheers Gary
Insurer: Sonnet
By: Gary
HealthyPaws has been great for my two dogs
HealthyPaws is great. You want to make sure you understand your plan - they are very up front about what is covered. But once you know the lay of the land, it’s easy to navigate and very fast. They are reliable. The most important thing is that it helps you feel confident in going to the vet if your pup is sick - you can get them the help they need when they need it.
Insurer: Healthy Paws
By: Natalie
good experience
responsive, polite, professional. price and coverage.
Insurer: Pumpkin
By: sally hall
Fast very very fast on the direct…
Fast very very fast on the direct deposit and thank you for sending her a gift. It's like you guys really do care
Insurer: Pumpkin
By: GINGER
My puppy
The tech nurse, Heidi that I spoke with in regards to my sick puppy was very informative, patient, and listened to what I had to say. She provided positive feedback to follow up with my vet. Thank you Heidi . Your professionalism was greatly appreciated
Insurer: Spot
By: Cathi Louk
Very Happy with Trupanion Insurance
I have had Trupanion now for three dogs I have owned. For all three of them, Trupanion has been excellent to work with and honest with their coverage. The dog I have covered now is an Alaskan Malamute that had one significant surgery that was over $5000. Pre- approval with Trupanion was extremely easy and I was reimbursed quickly and fully in line with the coverage I have purchased. Additionally, my pet had a minor surgery that required biopsies. Trupanion figured out (independently) I had been overcharged for more biopsies than had been submitted for testing. Trupanion straightened everything out with my vet to include getting me a refund for the additional biopsies charged erroneously. I am impressed, and will readily admit my dog has better insurance than I do as a professional.
Insurer: Trupanion
By: Derek