Find and read reviews with confidence

My dog had surgery and PetsBest did an excellent job processing the insurance claim. Will recommend the insurance to other pet’s owners.

Fast, efficient and reliable service every time. No matter if the claim is submitted at the vet clinic or I submit an invoice, it’s always processed in a timely manner. The rates may be somewhat high, but I have NEVER had an issue with claim submission. Read the terms of your policy to know what’s covered-easy peasy!!

Great turnaround time and super easy to file the claim in general. I’m so happy to know my kitty is protected through Lemonade!

Thank you Pets Plus Us for great service.

I have insured a mature French Bulldog. She has had ongoing medical issues. Pets Plus Us has requested medical reports as necessary and paid out fairly. I am very satisfied with their service and support.

!!!!!!!!!!!!!!!!!!!!!!!!!My fully vaccinated one year old indoor cat who have 42.25 Cad/month insurance premium with Trupanion vomited and showed sign of illness, I booked urgent appointment for next day with vet. Turpanion refused claim , the cat ended up having worms and according to smart A** Trupanion adjustors this is not illness and could have been prevented ! Wake up guys ! This is 2023 , you cannot go away with stealing people who pay premium for emergencies like this. I will expose this every where and follow with government regulatory authorities so people know what kind of service you guys are .!!!!!!!!!!!!!!!!!!!

Great Customer service and easy to use app. No issues!

Simple, quick process that can be done with cell phone. Fast reimbursement. Pleasant staff. I highly recommend.

I've had Trupanion for YEARS. My first experience was with my little Maggie. I used them a little but was really glad I had insurance. Next came Sasha, my Wire Hair Fox Terrier. She had many physical problems including several surgeries. Trupanion was WONDERFUL. They covered 90% of all procedures, hospital stays and medications. Now I have my 80 lb. boxer mix. Fortunately I have not had to uses Trupanion for very much but I wouldn't be without the coverage. THANK YOU TRUPANION!!

It was a whirlwind day regular vet to 24 hour clinic for abdominal ultrasound, bloodwork then told to rush to another emergency clinic when ultrasound revealed ruptured gallbladder surgery was needed ASAP!, after hearing the quote for the surgery and if she makes it through will be several days hospital stay. After freaking out my husband says we have pet insurance oh yeah right! Thank god. Just the surgery and hospital stay was $11,000. Plus the lead up cost to get her to that point. After each vet and clinic we sent in the invoices and they were approved quickly and we started to get reimbursement checks the following week after her surgery! Anyone he tells me they are getting a puppy or a dog/cat I tell them to get pet insurance immediately. You just never know. I got her insurance when she was 12 weeks old, never used it till she was 4 then Boom! IMHA 3 blood transfusions, 9 days hospital! Healthy paws came thru and now this gallbladder rupture! Don’t be the person standing at the reception desk when your animal is sick having to make a life or death decision for your pet! You can say no problem I have pet insurance to back me up!