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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Best Pet Insurance ever

We have had Pets Best insurance since we got Benji as a pup. I loved Pets Best so much that I added my Golden Retriever to my plan. I love the wellness protection, they always pay within a week of taking my pets to the Doctor. This month is the first time I really had to use the illness plan. My Shih-Tzu was really sick, to the point that the ER we took him to was afraid he was not going to make it. But he did, and on our way home I filled out my insurance claim. I had a copy of all the detailed notes from the hospital my baby was in. In normal circumstances, it takes up to 30 days for them to review and pay the bill. I filed the claim on the day we brought my baby home. Since I sent all documentation with the claim they quickly reviewed the claim and within 2 days of filing I received my EOB. Within 5 days of receiving my EOB, I received the money so I could pay my credit card. They literally paid everything excluding my deductible & my 10%. I am so thankful I had the coverage where they paid 90%, especially since the bill was over $6,000. It helped me to be able to tell the Veterinarian to do everything they could to keep my baby alive. Because I knew I had insurance to cover the majority of the bill. I recommend Pets Best Insurance to anyone who has pets. It is the best decision I made.
  • INSURER: Pets Best
  • POSTED: 10/11/2023
  • BY: Cynthia
  • BREED: Shih Tzu
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Okie Dokie

Trupanion is very quick to respond to simple claims like meds. Special problems take a bit longer
  • INSURER: Trupanion
  • POSTED: 10/11/2023
  • BY: Alan
  • BREED: Golden Retriever
  • AGE OF PET: Over 11 years

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1

out of 5

MET LIFE BOGUS

I recommend that everyone on here who was filed a terrible review with this terrible company should start a claim with the department of insurance and banking against this carrier. They will then have to investigate them.
  • INSURER: MetLife
  • POSTED: 10/11/2023
  • BY: R
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 7 - 10

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1

out of 5

Horrible Horrible Horrible

It’s been four months since our claim was filed At least one phone call per week since June 2023 sometimes several calls a week Keep getting the run around The infamous line ”The Check is in the mail” or we canceled the check and reissued it I’ve asked to have it sent certified mail I have asked to have it escalated I have asked o speak to a manager etc… I am initiating a claim with the Department of Insurance and Banking against this Insurance Compamy Horrible Do Not Use MET LIFE PET Insurance My reviews will be shared on my Social Media pages We are still waiting for payment. Ironic you have gotten our monthly payments on time though
  • INSURER: MetLife
  • POSTED: 10/11/2023
  • BY: Rae
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 7 - 10

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5

out of 5

Amazing Claim Service

I have worked in claims many years and have never found a company with such quick turnaround on a claim. I needed clarification on a point and the claim representative was cheerful and well informed.
  • INSURER: AKC
  • VETERINARIAN: Arizona Canine Rehabilitation
  • POSTED: 10/11/2023
  • BY: Laura
  • BREED: German Shorthaired Pointer
  • AGE OF PET: 0 - 3

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5

out of 5

I'd never want to be without it!!

My lab, Mandy, was diagnosed with mast cell tumor cancer at the age of 1 1/2. I don't even like to think about the outcome if I hadn't purchased this insurance when I first got her. Most years since, we've maxed out on the policy. Without it, I doubt we could have afforded to help her through this disease. Filing a claim is so easy-just a pdf of the bill uploaded, and by the time my charge bill is due, the funds are in the bank. The staff has also been so helpful when I've had questions.
  • INSURER: MetLife
  • VETERINARIAN: Animal Cancer and Imagine Center in Canton, MI
  • POSTED: 10/11/2023
  • BY: Linda
  • BREED: Labrador Retriever (Yellow)
  • AGE OF PET: 4 - 6

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5

out of 5

Easy process

Our previous insurer consistently found reasons to limit or deny reimbursements. Even if the vet requested a test or procedure, that company denied coverage. We could only afford accident/preventive care so out-of-pocket expenses were astronomic. Met Life seemed more expensive but has proven to pay for itself. One of our 3 dogs developed aspiration pneumonia and required 3 1/2 days of ICU care; within 3 weeks we'd received 80% reimbursementon a bill of over $5,500.
  • INSURER: MetLife
  • POSTED: 10/09/2023
  • BY: Jamie
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 7 - 10

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1

out of 5

Its a scam...

People who get pet insurance usually want something they can rely on to be there when their little child animal gets sick or hurt, knowing they are unable to afford the vet bills. In this case, PetsBest is a huge scam taking over a month just to deny all my claims from taking my dog to the vet from being very ill. Causing another round of bills to come by to collect just so they can take their time and say no while cashing out my monthly bill.
  • INSURER: Pets Best
  • POSTED: 10/09/2023
  • BY: Thanh
  • BREED: Corgi
  • AGE OF PET: 0 - 3

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5

out of 5

Thank you

Thank you for the quick and easy submission of our claim. It was so easy and we got our reimbursement within a few days. Highly recommended
  • INSURER: Lemonade
  • VETERINARIAN: Vca 12 mile animal clinic
  • POSTED: 10/09/2023
  • BY: Teresa
  • BREED: American Staffordshire Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

Owner

Very pleased
  • INSURER: MetLife
  • POSTED: 10/08/2023
  • BY: Donald
  • BREED: Corgi
  • AGE OF PET: 4 - 6

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