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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
1

out of 5

do not treat their long time costumers well.

We have been with pets plus us since 2017 when we got our puppy. Recently we were double charged ( the month of december) great timing with christmas. We called to find out why and they said their mistake, they didnt charge the month prior so they had to double charge. While we were on the phone the staff was confirming all our information. We had realized that we hadn't changed our home address with them when we moved 2 years ago. We asked why this is important, she said it makes a difference for the payments. OK. We gave her our new address and she said the payment had dropped significantly. We were paying 76.00 monthly ( living in DT ottawa), and with our new address it dropped down to 35.00 which we were stocked about since we were already paying so mich monthly. We said we cannot back date but your next payment in Januuary will reflect the changes. Come January payment no changes made. We called to find out why only to be told thats not true and our payments did not change. Told them to refer to notes on call, listen to call recording of the phone call. We were rudly told theres nothing they can do and basically that we were making it up and our payments didn't change. When asked to speak to a supervisor/manager about the incident we were told the call back time was 8-10 bussiness days. ARE YOU KIDDING ME?? 8-10 days to speak to a supervisor. This is ridicously. For long time customers. Totally unacceptable. I will be looking elsewhere.
  • INSURER: Pets Plus Us
  • POSTED: 01/17/2024
  • BY: samantha
  • BREED: Puggle
  • AGE OF PET: 4 - 6

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4

out of 5

Verified

Great help for procedure prior to med use

This claim was for a procedure done prior other medical procedures our vet had recommended. The vet's office wanted to make sure our cat's heart could manage the effects of anesthetic used during the procedures. We appreciate the thoroughness of the review of the claims department personnel.
  • INSURER: Trupanion
  • VETERINARIAN: Kyle Animal Hospital, Kyle, TX
  • POSTED: 01/17/2024
  • BY: Patricia
  • BREED: American Medium Hair
  • AGE OF PET: Over 11 years

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5

out of 5

Verified

Amazing!

I just can not give this company enough praise. I want to say that I have never had any sort of medical instance for as quickly and stress free, dog or human. In a very quick turn of events we went from seeing a vet for a consult to our dog having surgery. It was such an easy process and the staff at the hospital told us the Trupanion was the best. “They are super quick with pre-approvals and usually settle within a day.” You never know when you purchase insurance, will it really be what they are selling? But we had gotten the 90/10 ratio coverage for our French Bulldog. And yes, they paid 90% of the bill. With our deductable and our co-pay we paid about 1,000$ on a 6400$ bill. I can’t tell you how important it is to get pet insurance. I can’t imagine having to sit in that room, hear what your pet needs and wonder if you have enough money in your savings for it. Or if you have a credit card with enough to cover it. Something that could have been stressful was just not a worry. I kept saying, “no problem, we have good insurance” and they truly proved it. I will always have pet insurance and it will always be with Trupanion!
  • INSURER: Trupanion
  • VETERINARIAN: Maine Veterinary Medical Center
  • POSTED: 01/16/2024
  • BY: Louise Ann
  • BREED: French Bulldog
  • AGE OF PET: 0 - 3

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5

out of 5

Love them!

The only thing that holds up payment is my lack of filing the claim. They are always helpful when I call, and take care of my claim in a timely manner.
  • INSURER: ASPCA
  • VETERINARIAN: Arizona West Veterinary clinic, Yuma, AZ
  • POSTED: 01/16/2024
  • BY: Marilyn
  • BREED: Domestic Medium Hair
  • AGE OF PET: 7 - 10

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5

out of 5

Brownie's Journey: Why Healthy Paws Became My Rock

Brownie's been my best friend for almost nine years. We've shared countless tail wags, muddy paw prints, and a whole lot of love. I always knew I needed the best insurance to protect her health, so I picked Healthy Paws – and let me tell you, it's been the smartest decision ever. For eight years, things were easy. Brownie was as healthy as a pup can be, just needing routine checkups and shots. Healthy Paws was there in the background, like a silent superhero ready to leap if trouble ever showed up. But nine months ago, everything changed. Brownie got hit with bone cancer. My heart broke, but I knew we had to fight. That's when Healthy Paws became more than just an insurance company – they became our partners in this battle. Filing the first claim was a breeze. No endless paperwork, no hoops to jump through, just quick and understanding support. Every single claim – all $30,000+ for radiation, chemo, surgery, even her heartbreaking amputation – was approved and in my bank account within 10 days! It was like a financial superhero delivering a truckload of cash, letting me focus on what mattered most – getting Brownie better. But it wasn't just about the money. The Healthy Paws team was amazing. They called to check on Brownie, offered words of encouragement, and treated her like their own furry family. Their compassion was a lifesaver during those dark days. Recently, Brownie's had another setback – congestive heart failure, likely from the chemo. And guess what? Healthy Paws is right there again, ready to fight alongside us. My experience with Healthy Paws has been incredible. They've gone above and beyond, making them way better than any other insurance company I've ever dealt with, for pets or people. They're not just a policy, they're a promise of support, a safety net when the world throws you a curveball. If you have a furry friend you adore, don't think twice. Get Healthy Paws Pet Insurance. It's not just insurance, it's peace of mind. It's knowing that no matter what life throws your pup's way, they won't face it alone. Thank you, Healthy Paws, for being Brownie's miracle. You gave me the strength to fight, the hope to keep believing, and the unwavering support to never give up. You're not just an insurance company, you're heroes with furry-friend hearts. A forever Healthy Paws customer and Brownie's biggest cheerleader.
  • INSURER: Healthy Paws
  • POSTED: 01/15/2024
  • BY: Rohit
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: Over 11 years

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5

out of 5

Perfectly Easy

I submitted a claim for the first time through the app system, it was super easy and fast. the staff was in contact with me right away and they processed the claim at record speed. i am super pleased and now plan to up my coverage. highly recommend.
  • INSURER: Lemonade
  • VETERINARIAN: Bay View Animal Hospital
  • POSTED: 01/15/2024
  • BY: Liliana
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

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5

out of 5

Best Pet Insurance

Our 4.5 year old lab had a surgical operation for a torn ACL. We submitted a claim with Healthy Paws the same evening. In the morning we got a response that the claim was approved and 80% (per our coverage) reimbursement check is on the way. Can’t ask for a better service when you go through a difficult time. Best experience ever!
  • INSURER: Healthy Paws
  • POSTED: 01/14/2024
  • BY: Alla
  • BREED: Labrador Retriever
  • AGE OF PET: 4 - 6

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5

out of 5

Always great, fast service

It is stressful enough when your pup is sick, but ASPCA takes the concern out of submitting claims by the very user friendly website. They also reply with the final review and decision on your claim quickly. They are always fair which takes the financial stress out of the process as well.
  • INSURER: ASPCA
  • VETERINARIAN: madison animal hospital
  • POSTED: 01/14/2024
  • BY: Thor
  • BREED: Scottish Terrier
  • AGE OF PET: 0 - 3

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5

out of 5

Easy & Fast

Submitting a claim with MetLife is simple, easy and the response you get is fast. My claim was submitted and approved within seven days with no issues. I'm extremely happy my company offers pet insurance as part of our benefits package and choose MetLife as the provider.
  • INSURER: MetLife
  • VETERINARIAN: Randolph Animal Hospital
  • POSTED: 01/13/2024
  • BY: Eric
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

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5

out of 5

Healthy Paws is Awesome!

I have had golden retrievers since 1985. I never pursued getting insurance because in general they were usually pretty healthy until their later years. But for my latest goldens I decided to try it out while my they were still young and I went with Healthy Paws. One of my girls has had multiple flareups of pancreatitis and having this insurance to help out with that has been great! The claim procedures at Healthy Paws really couldn’t be easier; just scan a copy of your vet invoice and medical records and click submit. And, one last thing: it means a lot to me when they send me a personal email asking how my dog is doing!
  • INSURER: Healthy Paws
  • VETERINARIAN: Simi Valley Animal Hospital
  • POSTED: 01/13/2024
  • BY: Bill
  • BREED: German Retriever
  • AGE OF PET: 4 - 6

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