220,866+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fantastic!
I had to file a claim for my cats visit to the ER vet. The entire process (from claim submission to claim approval) was very easy. I highly recommend Pets Best.
Insurer: Pets Best
By: Haley Boucher
Lightening fast claim processing
Lightening fast claim processing, user friendly app, and truly pay and reimburse as clearly detailed in policy. I also love that I can customize coverage to fit our needs. Highly recommend
Insurer: Spot
By: Emilie Albert
The form is uncomplicated and I found I…
The form is uncomplicated and I found I didn’t have to wait so much for my reimbursement.
Insurer: Spot
By: Zoraida Gonzalez
All is going well so far except that…
All is going well so far except that the claims process takes much longer than that of my previous pet insurance.
Insurer: Spot
By: Jeff Moisant
I submitted my claim and received a…
I submitted my claim and received a response that it was processed within two weeks. everything was quite easy and I did not have any difficulty submitting my claimm
Insurer: Spot
By: Jason
Can’t wait to use my new plan.
Can’t wait to use my new plan.
Insurer: MetLife
By: Brielle Stephens
The claim is easy to submit.
The claim is easy to submit.
Insurer: MetLife
By: Long Le
Pets Best is gone down hill 😢
This pet insurance company used to be great. I’ve been with them for over 15 years, but lately things have really gone downhill. The app has become a total disaster compared to previous years — it only works when it wants to. Claims that used to take just a few days are now taking weeks or even months, even for simple vaccination reimbursements. It’s just not the same company experience anymore. I’m still staying with them hoping things improve, but so far I honestly haven’t seen much change. Even customer service has gotten worse compared to what it used to be. Maybe it’s because the company has grown so much over the years, I don’t know, but I truly hope they can get things back on track.
Insurer: Pets Best
By: Ih Ra
Polite and informative
Polite and informative
Insurer: Nationwide
By: customer