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I checked out the competition, but their cost was just too high. Was considering self insuring. Then I checked out PPU and the price was quite reasonable for my breed. All my claims have been quick with no hitch. All calls have been competent, professional and pleasant. I Highly recommend them.

Simply put I am very satisfied with Nationwide as our insurance provider. My boy is 8 years old and I've been with Nationwide since he was about a year old. We have the Whole pet with wellness plan and the $250 deductible is reasonable and rates are too. Recently checked an alternative, highly touted company out of due diligence and they wanted twice the amount for monthly premiums. Probably pays to stick with one company in the long run in most cases versus hopping around chasing the best rate since they likely don't take into account your history and only see potential future claims with no allowance for the years of premiums you've already paid. The older your pet, the more startling this loyalty discount truly becomes. Starting a policy when your furry friend is young is also strongly recommended. In any case, a few things I've learned over the years and somethings to consider when selecting which insurance and when. I have had a few major claims and dental cleanings plus wellness through the years and they promptly reimburse you electronically directly to your bank account if you set up your account this way. Claims can be uploaded online or your vet can submit with clinical notes. They have an app to but haven't tried it yet. Small multi-pet discounts and option to pay monthly premiums or the whole year upfront. Most importantly it helps keep your furbaby up to date on vaccines and preventative care plus the unforeseen. I'll be continuing with Nationwide and taking advantage of the multi-pet discount very soon! :)

I always know that when I file a claim or have a question that the person who helps me will be kind and friendly.

I analyzed at least 10 other insurance companies, and MetLife Pet insurance far exceeded the value of all other insurance companies. All of the companies had caps where is MetLife was a straight 90% (you can choose a less % for a lower premium) on all claims after your deductible has been met. It was a no-brainer.. MetLife makes the claims process seamless.

MetLife doesn't answer the phone and doesn't respond to form submissions or emails. I've been trying to change my address for months, which cannot be done on their website. Now I want to cancel my policy, which cannot be done on their website. I've tried calling at least 5 times, and have always been put on hold for at least 15 minutes with no pickup. Their chatbot is never functional. And no response to forms or emails. What a scam. I'm just glad I've never tried to make a claim - but I guess that's why they want my monthly fee and make it so hard to cancel.

Had some issues at first with our claims because of paperwork error. Once we discovered what was the problem trupanion worked quickly to resolve and paid Lulu's claims. Lulu now requires monthly vet visits for the rest of her life and quarterly visits to a eye specialist. It a great relief to know we can provide her with the care she needs with our partner trupanion. Trupanion is the real deal a tip just make sure you include all vets and clinics your pet has ever been to when submitting claims. Now that we have everything in order our claims are literally paid the next day. We will be forever grateful to trupanion for helping Lulu save her sight.

From the time we submitted our claim to payment the communication was timely and kind. Thank you!

Pet's Best provides the kind of financial support that can save your pet's life. It is my preferred provider that I recommend to families who adopt puppies from our kennel. I recommend what I call catastrophic coverage which has five key features, 1.) high deductible ($1,000,) 2.) good coverage after the deductible is met (90%,) 3.) does not cover exams (represents a small part of treating serious injuries and sicknesses,) 4.) No treatment limit (with today's vet bills $10K or $12K just doesn't cut it,) and finally 5.) affordable premiums ($400 to $500 per year.) For day to day care you do not need vet insurance because the final outcome of that process depends more on whether you actively control and improve the process rather than whether it is covered by an insurance company. Bear in mind that vet insurance companies do not negotiate rates with providers like human insurance companies do so you are not getting a special rate because you have insurance. The optimal value for daily vet visits comes from your critical evaluation of whether the vet is doing a good job for the money and from being trained by the vet to handle daily care yourself. You must train yourself to handle daily occurrences with your own resources otherwise you will be financing some vets retirement. Now days, life threatening canine injuries and sicknesses start at about $5,000 and go up. This is when your catastrophic Pet's Best policy kicks in and saves your pet's life. Bloat, CCL tear, cancer, untreated, are a fast or slow death for a dog. The CCL tear (ACL in humans) is debilitating and painful for the life of the dog, untreated. In the city, the corrective surgery, TPLO, costs about $6,000+ per knee. With catastrophic coverage you pay the deductible $1,111 (based on 90% of cost not 100%) and 10% of the rest plus exams or $623 for a total of $1734. With your deductible covered you might also be able to collect on previous and future treatments for the year. The surgery is very effect and after recovery your dog is back to normal in most cases. let suppose you pay for this catastrophic Pet's Best insurance for the 12 year life of a Bernese Mt Dog only to have the dog die quietly in sleep of a heart disease at age 12 with no other serious medical incidents. You've paid $6,000 over the 12 year life of dog an never had to use it. Is that a bad deal? NO!!! If you could guarantee to me that you could sell me that Bernese Mt Dog that would live 12 years without any catastrophic disease then I would gladly pay you $10,000 for it. The problem is that nobody can make that guarantee so all we have left to protect ourselves is catastrophic Pet's Best Insurance. I never want to use it but I have it and I will use it in order to save the life of my dog.

After paying my $50.00 premium for months I took my dog into vet. She was treated and the bill was $632.55. I had a $500 deductible and 80% return. I was expecting the $500 would come off leaving me 80% of $132.55. They took the 20% leaving $506.51 Then they took the $500 so they now owe me $6.04. Less than 1%. If they were honest they would have taken the $500 from the bill and the 20% from the remaining 132.00

I have two precious four-legged babies that have their fair share of health challenges. My Pomeranian was diagnosed with pancreatic disease and my Shepherd has severe allergies. Nationwide insurance was an benefit option through my company that provides employees with some discount in pricing. I have top of the line coverage of 90% reimbursement with a annual $250 deductible. Nationwide is very timely and fair in working with the veterinarian on any diagnosis and providing my reimbursements without any disputes or delays. Like most pet insurance, as long as your furry baby did not have a preexisting condition before taking out the insurance, the plan I have covers a lot of insurance benefits. I gave it a 4 star overall due to the pricing. Due to my furry babies turning 10 in 2024, my annual amounts increased drastically which was a culture shock to my wallet.