154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 12, 2023

First clam submitted,,

First clam submitted,,, They refused to pay... My dog has CKD which no "routine" visit or dental care would have detected but was a sufficient loophole to disqualify payment. Frankly I am not surprised, unfortunately these fly by night companies feed on trusting customers not reading the fine print... buyer be ware.

Insurer: ManyPets

By: Keith French

Verified December 12, 2023

Great company

So far , I have had great experience with them. Fast response to the claim. Easy process.

Insurer: Spot

By: Rosa L

Verified December 12, 2023

I had asked my Veterinarian’s Office…

I had asked my Veterinarian Office Staff if they had any good or bad experiences with any of the dog insurance companies. I then went on line for two that were suggested and evaluated them to compare the ten I had contacted yesterday. I felt that Trupanion was the best for my new puppy. The very nice agent I spoke with at Trupanion was knowledgeable, gave precise information about his company and comparisons with other companies offerings. If I knew I was going to be asked to write a review, I would have written the agents name down. He was a five star agent!

Insurer: Trupanion

By: Ronald Hilberg

December 12, 2023

FIRST PET HEALTH PLAN ...

The process in obtaining the plan was very easy and the policy coverage itself was very well explained ... our first experience in submitting a claim went through with no issue(s) and the explanation of benefits and reimbursement were timely and fell in line as described per the policy.

Insurer: Pets Best

By: Eddie

December 12, 2023

They denied my very first claim by…

They denied my very first claim by lumping it onto the fact that the vet gave her a supplement. Claimed the condition was pre existing and this was literally the first time she’s been seen for the condition!!! I’m done!!! Very disappointed.

Insurer: ASPCA

By: Laurie

December 12, 2023

Fetch helps me to have peace of mind!

Fetch helps me to have peace of mind when it comes to any possible pet emergencies ! I've spoke to customer service a few times for technical support and they're always helpful ! I just got off the phone with Kyann in customer service and she was very sweet and caring and helpful with my technical questions . Thank you to Fetch and team !!

Insurer: Fetch

By: Emi Pellegrino

Verified December 12, 2023

The response to a claim was quick and…

The response to a claim was quick and efficient.

Insurer: Spot

By: Elizabeth Spero

December 12, 2023

make sure you know what you are buying

When i signed up for pet Insurance i was led to believe that the premium i was paying included wellness. I took my dog to the vet to check on some discharge in her eyes and i was given some drops and the eyes cleared up. I then made a claim to Pets Best and nothing on the claim was covered not a single penny. I guess you have to have your dog hit by a car to be able to make a claim that is processed. Lousy customer service. When i called the person was unapologetic like i was an idiot to assume that any of my dog's bill would ever be taken care of. I canceled right away and now have pet insurance with Spot and wellness is included for almost the same price i had been paying Pets Best for a couple of years. Make sure you ask and get it in writing before you sign up.

Insurer: Pets Best

By: David

Useful
Verified December 12, 2023

Fast turn around

Fast turn around time for claims and premiums are great!

Insurer: Spot

By: Lynn Kaser

Verified December 12, 2023

Claims

So far things seem to be going forward.Havent recieved my reimbursements yet

Insurer: Spot

By: Karen R

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