224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Policy Exclusions
I called to discuss the letter I received that cited there were exclusions to my dogs policy due to a pre-existing condition. I had no idea when I signed up for the policy that Jace had any prior issues. Nationwide's Angela explained to me that the exclusions could be reviewed in six months if Jace didn't have any recurring issues with the items mentioned in the exclusions. All good information from Angela and she even sent me the form for follow-up for a review in six months.
Insurer: Nationwide
By: Julie Brosz-Turney
there's no customer service available…
there's no customer service available by phone frustrating, f I knew I would have to think twice before signing the insurance agreement. Further to your reply, please be advised that my complaint is that you don't have a live agent on the phones. Sonnet doesn't have live agents on the phone
Insurer: Sonnet
By: Spiros Bokos
My confidence in SPOT
My confidence in SPOT through the advertisement and their very friendly break down ot their benefits.
Insurer: Spot
By: Thomas Veregge
Great service and reimbursement
The options for my puppy’s first year were perfect! Deductible, and max amount and monthly payments fit my budget. Being a chewing boy he ended up at urgent care for an inhaled foxtail, twice for swallowing foreign object, and muscular injury! Claims easy to file and reimbursements quick and electronic deposit!
Insurer: Pumpkin
By: Alberta Herrera
Happy with Pumpkin Insurance for my furbabies
Website easy to navigate. Simple process to file claims. Quick payment.
Insurer: Pumpkin
By: T Caddell
Trupanion - amazing support
I have to thank Trupanion for their incredible support over the years with our toy poodles. Our beloved Hattie just had emergency gall bladder removal surgery, which was nerve wracking and uncertain and expensive (!). Knowing Trupanion was there for us helped alleviate the anxiety of our dear pet going into surgery. Their expedited process also means we are getting reimbursed literally within a week of thaw surgery. Thank you thank you, Trupanion!
Insurer: Trupanion
By: Joe
Ease of submitting claims
Ease of submitting claims, timeline of receiving reimbursement, customer service agents friendly and knowledgeable
Insurer: Pumpkin
By: customer
Always very efficient at processing…
Always very efficient at processing claims. Customer service is always very helpful.
Insurer: Pumpkin
By: Sylvie
Our German Sheperd was scratching all…
Our German Sheperd was scratching all the time so we took him to the vet and used our Pumpkin insurance and within in a few weeks we were reimbursed for the Vet visit less the deductible. We are very pleased with Pumpkin
Insurer: Pumpkin
By: Bobby Cruce
Recommend Trupanion
Trupanion makes the claim process wonderfully easy through their app. They pay directly to many veterinary providers and their owner reimbursement is remarkably quick. They offer many different coverage plans which their rep explained very well when I purchased insurance to cover my German Shepherd.
Insurer: Trupanion
By: Chris