154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 15, 2024

USAA made the right choice partnering…

USAA made the right choice partnering up with Embrace. I have Frenchies and they are my world and there’s no way I’d choose another pet insurance company. Embrace’s enrollment, claims, and reimbursement processes are best in class and their premiums are the best in the sector. My average reimbursement is processed and in my account with 2-3 business days. Not even auto or healthcare does this this fast! I trust Embrace with my ESAs and always will! Plus their customer service and claims team support are the nicest and most efficient professionals I know. I’ll be with Embrace for life.

Insurer: Embrace

By: Consumer

January 15, 2024

My cat had to get a fractured tibia…

My cat had to get a fractured tibia surgery. They processed the claim soon and thankfully covered the majority of the vet bill. Happy to say my cat recovered well and he’s doing great. Customer service answered all my questions and explained how to proceed with the claim. Very happy with the insurance!

Insurer: Fetch

By: Janis

January 15, 2024

Terrible service!!!!!!!

Terrible service!!!!!!!

Insurer: Fetch

By: Justina Darden

Verified January 15, 2024

Quick response and compassion for our…

Quick response and compassion for our situation. Outcome to our emergency was very sad, but Figo was supportive and helpful.

Insurer: Figo

By: Cynthia

January 15, 2024

Pet insurance for What You Don’t Expect

Pet insurance is for the things you pray will never happen but unfortunately do. My beloved Boston terrier came down with degenerative heart disease, and Fetch has made his expensive care financially possible. Easy claim forms and fast service.

Insurer: Fetch

By: Josephine

January 15, 2024

Perfectly Easy

I submitted a claim for the first time through the app system, it was super easy and fast. the staff was in contact with me right away and they processed the claim at record speed. i am super pleased and now plan to up my coverage. highly recommend.

Insurer: Lemonade

Veterinarian: Bay View Animal Hospital

By: Liliana

Useful
January 15, 2024

Was easy to put in my dog claim

Was easy to put in my dog claim, fast service.

Insurer: Fetch Canada

By: Erika Sajo

January 15, 2024

One of the standout features of…

One of the standout features of Trupanion was how effortless they made the claims process. Submitting a claim was a breeze, thanks to their user-friendly online platform. The clear instructions and intuitive interface made it simple for me to provide all the necessary information, ensuring a smooth and efficient claims experience. Their customer support was exceptional. Anytime I had a question or needed assistance, their team was not only prompt in their response but also incredibly helpful. The representatives demonstrated a genuine understanding of pet owners' concerns and were dedicated to providing solutions with a friendly and compassionate approach. Having peace of mind about my dog's health is invaluable, and Trupanion delivered on that front. Their commitment to excellent service, coupled with an easy claims process, makes them a top choice for pet owners seeking reliable and caring coverage for their furry companions. I wholeheartedly recommend them to fellow pet lovers who want the best for their four-legged family members.

Insurer: Trupanion

By: Becky

Verified January 15, 2024

Great Experience

Our 4.5 year old lab had a surgical operation for a torn ACL. We submitted a claim with Healthy Paws same evening. In the morning we got a response that the claim was approved and 80% (per our coverage) reimbursement check is on the way. Can’t ask for a better service when you go through a difficult time. Best experience ever!

Insurer: Healthy Paws

By: alla artyukhova

January 15, 2024

They insist diarrhea is a “pre-existing condition” and refuse to pay

My dog had some blood in his diarrhea before we registered for his insurance plan with Fetch. Since this is a common symptom among dogs like vomiting, he had another bloody diarrhea after he had a plan with Fetch. They refused to pay us because according to the agent I spoke to on the phone, bloody diarrhea is a “pre-existing condition” for my dog, although it was clear that last time and this time were two separate cases, not related. It’s ridiculous.

Insurer: Fetch Canada

By: Y N

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