154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 14, 2025

It's easy to submit a claim to app

It's easy to submit a claim to app. I get up to date notifications on status. I appreciate the first question is my pet ok. It makes me feel cared for.

Insurer: MetLife

By: Lisa

October 14, 2025

Best pet insurance company

Best pet insurance company, I am kind of blown away.

Insurer: Embrace

By: Jenny B

October 14, 2025

i called 3 times today and each and…

i called 3 times today and each and every support person was: helpful... Kind... Patient,,, & Understanding.... it was my first time submitting a claim like this and a great experience thanks soooo much

Insurer: Fetch

By: Jill Gaston

Verified October 14, 2025

costs were covered within days

costs were covered within days

Insurer: Healthy Paws

By: erica torelli

Verified October 13, 2025

Amazing enrollment experience!!

Amazing enrollment experience!!! (Prod).

Insurer: MetLife

By: David Vindas

Verified October 13, 2025

I enjoyed the whole process

I enjoyed the whole process

Insurer: Pumpkin

By: Nedda

Verified October 13, 2025

Denied claim …

I submitted a claim that clearly stated the reason was Ear infection. Someone decided it was Environmental Allergy and denied it. I chatted online and he said send SOAP notes, which I did. Denied again and, per phone call, now they say it was denied due to a Preexisting condition. I've had insurance with them for more than a year. Are they saying she's had an ear infection that long? Really? Now I have to jump through hoops to appeal?? Unbelievable!!

Insurer: MetLife

By: Unhappy Customer

October 13, 2025

I reviewed earlier and it showed three…

I reviewed earlier and it showed three stars instead of the five I selected.

Insurer: Trupanion

By: Suzanne

Verified October 13, 2025

Easy claim submission and rapid payments

Easy claim submission and rapid payments

Insurer: MetLife

By: Erick R

October 13, 2025

Frustrating process to receive claims

Frustrating process to receive claims. They have yet to refund my claims and it's been over 4 months.

Insurer: Embrace

By: Kim Kim

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