154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,402 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,315 reviews
10,754 reviews
27,432 reviews
14,139 reviews
62,958 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy to file a claim
Easy to file a claim. Quick on repayment.
Insurer: MetLife
By: Louis Ancar
Life (and pocket) saver!
Excellent customer service & quick turnaround times.
Insurer: MetLife
By: customer
Great value, Great service, Great coverage
I have recommended MetLife Pet insurance to all my friends. For years I paid into the program my vet offered which basically covered a few office visits and vaccinations at the annual visit. When I explored MetLife Pet insurance, I discovered that many more things were covered like my prescription preventative med (flea, tick, and heartworm) dental services, office visits, prescription dog food, etc. Such a great value and the turnaround time from invoice submittance to payment is great. I am very thankful for this pet insurance; it takes away the worry of money over the welfare of my dogs. Highly recommend!
Insurer: MetLife
By: Melissa
Claims process was way better than…
Claims process was way better than expected. Such an easy process and quick turnaround time. If human insurance could be this easy.
Insurer: Pumpkin
By: Ab0719
Reliable pet insurance
Pets best is a highly rated insurance company, and we have had apositive experiences with this company, though it is not cheap, they're thorough, and prompt in communication, and claim payments. We have had to jump through some hoops, in the past, but it seems like things are smoother, now, with our claims. Thanks Pets Best!
I’m on the fence actually
I’m on the fence actually. There are times when I have not received money back and it’s very disappointing. However, they are fast in refunding some of the money spent.
Insurer: Pets Best
By: Robin Newman
Petline/Petsecure
I’ve had pet secure for five months and the first time I used it. They denied all claims and kept taking payments out of my account after I cancelled the policy. Terrible company to deal deal with.
HealthyPaws jacked our dog's premium without notice
HealthyPaws client for over 8 years here...They jacked our dog's premium this past month, without notice. I happened to look at my credit card statement and noticed that in one month, our fee went from $101.77 to $469.82! On the AppStore, the description for the HealthyPaws app says to use the app to, "View messages from Healthy Paws about your claims or policy". It seems like your rate rising over 360% would warrant a "message about your claims or policy," however, no message in there. They claim to have sent an email about it, but we never received it, and when they provided a copy of the mail they sent, it was from a different domain than all of our other emails they have sent in the past (a sketchy practice that seems designed to be caught in a spam filter). It's almost like they didn't want their customer to know about the increase ahead of time. So far, they are refusing to rebate the difference while I secure a new policy. I have found a new policy at a much better rate, so I will be dumping them and taking up the refund with my credit card company.
Insurer: Healthy Paws
By: Derek Stanley-Hunt
The process eas easy and we received…
The process eas easy and we received the refund fast
Insurer: MetLife
By: Am
very good, easy online
easy to file claims online, clear and concise coverages but price/ value could be better then five stars
Insurer: Spot
By: Bielle Gee