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Your customer service has always been…
Your customer service has always been very helpful and the claims process is easy. I appreciate the prompt decisions and explanations anytime I’m confused.
Insurer: MetLife
By: customer
Excellent, excellent, great service and when your pet needs it the most they are there to help out. Love Trupanion.
My experience with Trupanion has been excellent. Easy submission and the process is short and quick. When Daisy III needed Trupanion the most I did not get any buts. Fast approval and quicker yet with Veterinarians that process claim. My little Daisy III will be home tomorrow and pick up time is between 8:30 am to 9 am, I will be there at 8:00 am. I love you guys always quick and professional. My gal will be 13 years in November. I love my little gal, I will be by her side and not leave her alone during her recovery. Thank You Thank You Thank You. I love you guys.
Insurer: Trupanion
By: Avelino Rodriguez
So helpful and quick repayment
So helpful and quick repayment
Insurer: Pumpkin
By: Nancy E Lombardi
Once again the rates are going up
Good insurance overall but constantly increasing the monthly rates. I've had them for my Belgian Malinois since he was 16 weeks old he is now three and has never had a claim The monthly cost has more than doubled since I've gotten it.
Insurer: Trupanion
By: David
Seamless and Prompt Handling of Claim
The claim was handled promptly and the funds were received very fast.
Insurer: MetLife
By: Estela Pino
TERRIBLE PET INSURANCE COMPANY
ASPCA is a terrible pet insurance company. My pet was injured in an accident and both of her back legs stopped working. I had the accident insurance and they claimed that even though the injury was caused by an accident, it was not covered because she is a french bulldog. I went through multiple rounds of calls with them and they did not budge. Ended up cancelling with them. DO NOT RECOMMEND
Insurer: ASPCA
By: Tyler Obero
Working with MetLife pet insurance has…
Working with MetLife pet insurance has helped a lot with the cost of care for our fur babies They take care of claims in a timely fashion Customer service is excellent too
Insurer: MetLife
By: customer
Response time
Spot has been amazing so far. I have used my insurance twice since obtaining it last year, once for each of my 2 dogs, and the response time and payments have been quick.
Insurer: Spot
By: Debra