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I was disappointed
I was disappointed. I’ve always had great experiences with trupanion. But the price was outrageous compared to what I’ve paid in the past. After questions it multiple times the rep finally told me they were including and extra “recovery package” when I made it clear I only wanted the same coverage I’ve had on my previous dog. After a very very long conversation, the price is still very high. Almost the same as I paid for the exact same breed, sex of dog, in same zip code as my six year old dog for my 8 week old puppy. I still don’t trust I was given a fair price and am still contemplating canceling it. It was not a good experience and I still have not seen my one month free credit come through that I was supposed to get if I let my sales rep know within 24 hours of my puppies wellness appointment. I emailed him immediately as instructed and have not even gotten a response. Disappointed.
Insurer: Trupanion
By: customer
This is our second time with Trupanion
This is our second time with Trupanion. Easy to sign back up! Excellent customer service! Thank you!
Insurer: Trupanion
By: customer
Agent was very friendly and very informative
Agent was very friendly, helpful and informative. Explained insurance options and made it easy for me to select best plan for my pet.
Insurer: Trupanion
By: Jlsmina
I'm having difficulty because the…registrayion process
I'm having difficulty because the confirmation email does not include an account number which is needed to register. That would've been helpful...
Insurer: ASPCA
By: Ramona Zirn
The peace of mind I needed
Easily laid out plans to choose from. with higher than usual annual coverage and reimbursement rate.
Insurer: Prudent Pet
By: Courtney Oswald
Enrollment was simple and fast
Enrollment was simple and fast. Came highly recommended from neighbors and friends.
Insurer: Trupanion
By: Norma Velasquez
Claims are processed quickly
Claims are processed quickly! Highly recommend PetsBest insurance!
Insurer: Pets Best
By: Stephanie Volpe-Baker
Quick and Simple
Though I wish my cat would stop getting abscesses that require claims, it was quick and easy to submit my claim online. My percentage back was deposited in my account quickly, in plenty of time to be there when the credit card bill is due.
Insurer: Spot
By: Bonnie
I am so grateful to have Pets Best…
I am so grateful to have Pets Best insurance for my dog, Badger. Dealing with a dog who has cancer, is hard enough without having to worry about the financial burden on top of it. All of my claims have been handled fairly and quickly.
Insurer: Pets Best
By: Karla Anderson