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Used them for 3 years and they delivered when I needed them
I started a health insurance plan for my dog when we rescued him from the shelter 3 years ago. Fortunately, I didn't need to submit any claims to Healthy Paws for about 3 years and it seemed I was paying for something I wasn't really needing....until we had a doggie medical issue that required surgery. Filing the claim with Healthy Paws was easy. I paid the vet bill at the time of service, went home and opened the Healthy Paws app. I took a picture of the vet bill through the app and sent in the claim. Healthy Paws asked for the vet notes to be sent over to them as well, and after my vet sent over the notes, I had a check in my mailbox covering exactly what they said they would cover. When my dog went in for surgery 2 weeks later, I did the same thing with the pet hospital bill, and again within 2 weeks I got a check from them that covered everything they promised to cover. The policy saved my thousands of dollars on the surgery. There were no "fine print" issues or "got'cha" technicalities. Their coverage details were clear from day 1 and they delivered exactly as advertised when I needed them most. The health insurance is a gamble, but if you're looking for it, my experience with this company has been wonderful. They even sent out an email asking how my dog was doing about a week after his surgery. Healthy Paws came through when I needed them and filing claims with my phone and the app was simple. My dog is healing from surgery, and I would have been scrambling to find a way to pay if I didn't have this plan with Healthy Paws. If you're questioning how reliable they would be if your pet had an issue, I couldn't ask for a better and easier experience than what they just provided for me and my dog.
Insurer: Healthy Paws
By: Rob in NJ
Simple process define what pet went in…
Simple process define what pet went in for, upload invoice and select multiple choice question.
Insurer: Embrace
By: Larry
This insurance company tries everything…
This insurance company tries everything to get out of paying. Multiple times Going around in circles and turns out they had the documents the whole time. This incident lasted months and then didn’t even cover everything
Insurer: Embrace
By: Annoyed with Embrace
If you don't like the first answer just call back and you can get a different one.
35 minutes on hold while 2 of them scrambled to come up with a reason my claim was closed with no communication. They finally said well there is a gap in the medical records that is why? What!! 6 weeks she didn't go to the vet during this time so now they want me to fill out another form saying there was no treatment. I just sent you her entire medical records but thats not good enough they want me to lie on a form. I called back and got a completely different answer. Very frustrated!! Now they say don't believe the web site the claim is on hold pending review don't send the forms we told you to submit 10 minutes ago. Not impressed so far. What is my time worth?
Insurer: Nationwide
By: Scott Motter
Me lo recomendaron y espero estar conten
Me tecomendaron
Insurer: Trupanion
By: Estella
Logan was incredibly helpful.
Logan was incredibly helpful. She is a great asset to your company. Very friendly. Please tell her thank you.
Insurer: Trupanion
By: Tami
Great service and coverage
Great service and coverage
Insurer: Trupanion
By: Carrie