223,403+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,403 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good customer service but extremely long wait on call…
Once I got through to the customer service representative, she was knowledgeable and courteous and was able to answer all my questions. The problem was getting through. First time I called, I was on hold over an hour. Then I requested automatic call back. That took another couple hours for them to return my call. Of course when they called, I missed it. I had to repeat the cycle the next day.
Insurer: ASPCA
By: Veronika P.
Ignoring New Client
called hoping to get assisted but the adjuster isnt available. was told that she will call me the following day, it has been two weeks and no adjuster called. so far it is disappointing
Insurer: Sonnet
By: Jenny May
This was the easiest
This was the easiest, least painful experience. I needed to find insurance ASAP, and sonnet delivered. Not only is it accommodating, flexible if say you need to change your payment one month, the experience in general was painless. Thank you :).
Insurer: Sonnet
By: Matt
Amazing company
I enjoy the fact it is all online but if you need to talk to someone you can get them
Insurer: Sonnet
By: Dee Apple
Ignored by adjusters
Subscribing to an insurance plan was easy. But now that I have a claim, it takes months to have any information. Since submitting the claim 2 months ago, I have called and emailed the adjusters multiple times but nobody ever calls me back. This really sucks! No regards for your customers. Impossible to get any information on what is and isn't covered. Do better! If you need more staff, then hire!
Insurer: Sonnet
By: Adja
Affordable, customer service is absolute
Affordable, comes with all packages, always ready to answer. Treated like family.
Insurer: Sonnet
By: Stephen
Easy to set up insurance
Easy to set up insurance, no long wait to hear back and if any questions are needing to be answered they are there to answer all the questions you have, whether that be someone experienced with purchasing insurance or someone new to getting insurance, can't say how easy this process was to get my vehicle insured!
Insurer: Sonnet
By: Graeme
Never purchased insurance for my dogs
Never purchased insurance for my dogs. The initial process was easy and the representative was very helpful. Have received payment for my 3rd claim. The claim process is also very straightforward. Haven’t received any updates on the first two claims. Will reach out in a week to see what is happening with the claims. I’m happy I purchased this insurance for Leo.
Insurer: Figo
By: Raysa
Wonderful company. No questions asked for a claim
Our dogs has had 4 major surgeries and 4 minor surgeries and Healthy Paws has paid everything with no questions. Ziva’s total cost of surgeries is around $70,000 and we have only paid 20%. I will never use another company. Once we place the claim it is only about a week later that we have the check. Wonderful company! The key is to get the dog on the insurance at a young age. When we started her as a puppy it was only $35 a month. As she aged the insurance has gone up. The price does not go up based on the number of claims.
Insurer: Healthy Paws
By: John Raney