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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Happy Customer
I could not be more satisfied with Lemonade’s ease of use. Submitting a claim is extremely easy and reimbursement is lightning fast. Policy terms clear with no unexpected loopholes. Highly recommend!
Insurer: Lemonade
By: Tiffany
Getcha a perfect policy for your perfect pet!
I've had a Metlife pet insurance policy since my puppa joined the family a little over a year ago and it's been an absolute pleasure. Customer service is top notch and claim reimbursements easy as pie! Do yourself a favor, at the very least, make an inquiry and see if if it works just as well for you.
Insurer: MetLife
By: cher
Love Spot!
Spot is the best Pet insurance I've had so far. Filing claims, receiving reimbursements, communication and making payments is so easy and everything can be done with ease on the app. I highly recommend it!
Insurer: Spot
By: Erin D
Prompt responses at all steps of the claims process
Clear and easy online filing of claims, prompt responses, quick turnaround with a decision and EOB issued within a week, and direct deposit in a day or 2!
Insurer: Spot
By: Kathryn F.
Great experience
Figo is great insurance app. Easy to get access to vet and submit claims without a single phone call
Insurer: Figo
By: customer
I had a great experience working with…
I had a great experience working with Ms Michela O. She amazing and know all about this awesome company my Juju-bee has for 4 years.
Insurer: Trupanion
By: Tracey Giambalvo
Our new Golden Retriever puppy was…
Our new Golden Retriever puppy was delivered from our breeder in Missouri to our home in Arizona (a 19 hour drive). Not surprisingly, the trauma of a long drive, new home and a new diet resulted in diarrhea after 11 days. On day 13 we took him to our vet. While we were well aware of the 14 day, pre-existing condition clause, I never believed that normal diarrhea from a new pup would trigger that clause. Apparently it did. What that means is if my dog develops diarrhea again over the next 180 days, Spot will consider it a pre-existing condition. This is absurd. I canceled my insurance and suggest anyone with a pup to be extremely careful.
Insurer: Spot
By: Marc Kutik
Helpful folks to answer questions and…
Helpful folks to answer questions and navigate the process.
Insurer: Spot
By: Jane Hawk
I worked with Joshua regarding a Pet…
I worked with Joshua regarding a Pet Insurance policy. He was very personable, professional, and informative. He answered my question and provided detailed information I requested. After working with Joshua, I felt confident that I made the right decision in purchasing my policy.
Insurer: Fetch
By: Stephen Rogers
Don't care about your fur babies just your money
I reached out to ask questions before buying a plan for my dog. Had to take my dog to the emergency animal hospital because he hurt himself jumping off the couch. $1100 in vet bills and $42 for the insurance later and they denied my claim saying it was pre existing.. Horrible company low down and dirty.
Insurer: MetLife
By: Christina Youngblood