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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent service!
The service rep was very helpful and attentive! She answered all of my questions thoroughly and was very kind and understanding. She did a fantastic job... highly recommend!
Insurer: Trupanion
By: Molly
great customer service
great customer service, explained options
Insurer: Trupanion
By: Tracey Glaub
Great and Kind Service
My dog experienced a health emergency. Within three days of submitting a claim for the vet services, Healthy Paws had approved the claim and sent the direct deposit to my bank account (that I had previously set up in their portal). Great service! A couple days later, they continued to impress me by sending an email inquiring about my dog's health. I was somewhat surprised by this kind email and very happy to report that my dog had recovered. So happy we chose Healthy Paws from the many pet insurance companies available.
Insurer: Healthy Paws
By: Sharon
First time user for new puppy
First time user for new puppy. After first vet visit I submitted my claim electronically Friday afternoon & claim was completed by Wednesday the following week. So far I am pleased with my decision.
Insurer: Spot
By: Melissa S
Fast response time
I have had to file two claims and both times it was less than a week and funds were in my account. It’s a relief to have the piece of mind that in the event that my pets need veterinary services, I don’t have to worry about an unexpected cost.
Insurer: Spot
By: carolyn Odman
Easy to use and so far so good
Easy to use and so far so good
Insurer: Spot
By: Mark Gullion
Fast claim processing
Fast claim processing! Very reputable company and so happy I have the peace of mind by covering all of my cats.
Insurer: Spot
By: Nancy S
It was so easy and they were so nice.
They were so nice to deal with. Super helpful. The process was so easy!
Insurer: Trupanion
By: customer
Denied a claim my cat always had a…
Denied a claim my cat always had a heart murmur, was recently diagnosed with enlarged heart Embrace wouldn’t cover additional testing saying it was preexisting which the ENLARGED was not,I wont recommend this insurance to anyone, I have five cats and I won’t insure with Embrace, thee salesperson wasn’t for coming with her information when I signed up with them
Insurer: Embrace
By: deborah muro
Pet Insurance
We have been very pleased with all aspects of our pet insurance with MetLife. We have 2 cocker spaniels. 10 months and 4 years. MetLife is a great company to work with, that first puppy year is very expensive and everything has been covered. Great customer service and very easy to file claims and get reimbursement. We were with another company that doesn’t even compare with MetLife. I recommend Metlife to everyone.
Insurer: MetLife
By: Pansy