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Super efficient and accurate and fair…
Super efficient and accurate and fair claim process. Thank you!
Insurer: Embrace
By: Scott Martin
Claim processing- surgical procedure
The claim submission was easy and the claim was processed and paid in less than a week! Reimbursement monies were in my account the very next day after notification that claim was processed. What can be better than that??
Insurer: Spot
By: Cheri Fane
Laura was super nice and informative
Laura was super nice and informative! She answered our question about our pet's coverage and just genuinely cared about our question. I've maybe written two reviews in my life but when I got off the phone, I even said, I should probably write her a review because this was so helpful and it was refreshing to have great customer service in 2024. Thanks again for your help!
Insurer: Fetch
By: Justin Lien
Any Excuse not to Pay a Claim
I signed up with Embrace based on generally good reviews and have been deeply disappointed. I've had two minor claims so far, both of which, after much back-and-forth and repeatedly asking for the same paperwork, were denied claiming "pre-existing conditions." This was patently not true -- for instance, I had an emergency visit because the cat was constipated, they cited "lack of appetite" as a pre-existing condition, which did not relate to the vet's diagnosis at all. I will have to terminate this policy and I really wish I had signed up with something else.
Insurer: Embrace
By: Mark Werlin
Every claim I have submitted has been…
Every claim I have submitted has been reimbursed within 2 weeks! Amazing 🤩 The App makes it very easy to submit the necessary paperwork to file the claim.
Insurer: Pets Best
By: customer
Submitting a claim was easy
Submitting a claim was easy. Got my EOB in just a few days.
Insurer: Spot
By: Karen
Easy Set up
The process was easy to set up the insurance for out pet. In addition the language was very easy to follow and understand.
Insurer: ASPCA
By: Heather
Buyer Beware
Pet’s Best insurance is AWFUL!! What they cover is peanuts! For example, they only pay $50 for an office visit. My vets office visits are $81 so that leaves $31 I have to pay out of pocket. So advertising that the pay 90% is an absolute false! Also, it takes them over a month to process a claim. After waiting all that time and paying the insurance premiums, they only paid $150 for my dogs teeth cleaning. I upgraded to the Wellness plan to have this covered. They didn’t pay the anesthesia or for his labs saying it was a preexisting condition. How can teeth cleaning be a preexisting condition?!? Please beware of this company and go elsewhere. I wish I did!
Insurer: Pets Best
By: customer
I am very pleased with with how easy it…
I am very pleased with with how easy it was to file a claim with Fetch. It was a very smooth transaction, and payment was made promptly. I appreciated that they they provided me direct deposit. Thank you.
Insurer: Fetch
By: Norma Rathgaber