219,589+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,589 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I would have done a 5 star
I would have done a 5 star, bought they have no one to respond on the weekends. (new policy) Other than that, no problem.
Insurer: ASPCA
By: lorraine Severin
They make it so easy to submit your…
They make it so easy to submit your claims and the direct deposit is a great feature.
Insurer: ASPCA
By: Donna Bedard
My vet not listed…
perfect except that my vet was not listed among your correspondents. I would like to have been able to type in the vet's info rather than having to wait for the filing of my first claim
Insurer: ASPCA
By: Lawrence Freundlich
I find it funny (odd) that you can send…
I find it funny (odd) that you can send me this email, because your website tells me, when I try to log on that all of my emails are invalid. Apparently it's missing from your server from what I've read about it. I do know that I can't fix the problem. Normally I would give you 5 big stars.
Insurer: ASPCA
By: Faye Malone
Not a great start…
Just got pet insuarnave for the first time. The website and app were completely down 2/15 and it’s been over a week and my first claim has not been processed yet. Not a good start.
Insurer: ASPCA
By: Dennis Kelly
Great Response
I was extremely pleased with their response time and surprised with how much of the claim was covered!
Insurer: ASPCA
By: William Puerto
Claims
This was a first for me submitting claims for my pet. I found it to be very easy, just upload your documents follow instructions and that's it.
Insurer: MetLife
By: Stephanie
Unfair denial of claim for Jaffa
Jaffa, our 5 year old mixed breed was lethargic and not himself. We took him to the vet for tests which costs $240 and the claim was established as a new chronic condition. I feel that was unfair because it was a new acute condition and they couldn't possibly have known that it was the beginning of a chronic condition. They therefore didn't reimburse the claim and established a deductible for this problem. The process is easy, but I think that claim denial was unfair. The only condition he has is hypothyroidism. While that is chronic, it doesn't mean that he's predisposed to other chronic conditions.
Insurer: Pets Best
By: Kimberly Drnec
Unable to call or visit website
Unable to call or visit website. Is this a scam?
Insurer: ASPCA
By: Mary Anne Moczynski
Highly recommend ASPCA pet insurance!
ASPCA pet insurance was easy, convenient, and very effective. I used the app to upload my documents and monitored the progress. No need for long conversations on the phone, holding to get in touch with anyone. Highly recommend!
Insurer: ASPCA
By: Angela F.