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Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 22, 2024

My experience is based primarily on my experience treating a seriously ill pet.

My review is based primarily on my past experiences with the company. My wife and I have had Trupanion insurance for our dogs for a number of years. We recently lost our beloved female Lab to cancer and living in the Northeast the costs of medical care for animals is quite high. Our lab was treated over a period of nearly six months and without Trupanion we would not have been able to afford her treatments.

Insurer: Trupanion

By: AceGilco

March 22, 2024

If you want throw money away. This is your place for pet insurance

Cat with serious health concerns. But embrace sees weight loss not as a symptom but as a preexisting condition. The rational for denial of all claims is not based in science. They use the most ridiculous reason to not pay a possible cancer diagnosis. You would think they scan on you records for your pet. Then search on words to claim pre existing condition. Pet insurance is sketchy to begin with. You will always pay more the. They payout. Appeals are just as ridiculous. So when faced with 2k charges for possible cancer diagnosis. They will use weight loss a pre existing condtio To deny everything. Every previous cold, scratch, anorexia. They have. Your records and just deny on symptoms. Word search is a great wayto find reasons deny They refuse topay claims. Why do I have e pet insurance? Especially when your pet is older. They have records to search anything and deny. But the denial is not based on symptoms not actual pre existing conditions. So will be canceling the money would be better saved in a bank account. My cat may have a nasal tumor. But because cat sneezes, not covered. Sneezing is a pre existing condition. So ruling out nasal cancer is impossible beit requires a catscan and rhinoscope.Thats about $3500. On top of the 2k I paid. But embrace does not see this as a condition that should be investigated. If per sneezed the head is not covered. if pet lost weight and latter a serious weight loss.Claims Denied Because weight loss Is pre existin. If you have a young pet you might get reimbursed. Older pets, will be denied. The claims adjusters don’t seem To have any knowledge other then denyjng claims on key words.

Insurer: Embrace

By: MICHAEL

March 22, 2024

PETSBEST BIGGEST SCAM PET INSURANCE

Stay as far away from this insurance as possible, excuse after excuse for why a claim is not paid! Spent over $10,000 on vet bills and was only reimbursed $300, total scam! Takes forever to get a claim paid too, 2 months plus!

Insurer: Pets Best

By: Pets

Useful
March 22, 2024

Incredible service

ASPCA Pet Insurance is by far the best I have ever had. I purchased pet insurance for my dog and my cat the first day that I brought them home. You never know what can happen to your animals. What you do know is a veterinary bill will always be high. Unfortunately my dog developed severe allergies. Our pet insurance has covered the cost of all of his allergy, testing, his allergy medication and a main portion of his visits. It also covers a large portion of his prescription dog food. The reimbursement into our bank account is easy and so very helpful. Our cat at just one year old developed urinary crystals in his urine. He now has to be on a prescription cat food for the rest of his life to control this issue. After purchasing the prescription, dog food and cat food, I submit my receipt to ASPCA pet insurance and within two days I have a reimbursement in my bank account. I have saved thousands of dollars over the past two years between my dog and cats vet, bills, medication‘s and prescription foods. If I can give you one piece of advice, it would be to purchase pet insurance for your cat or your dog from day one. Most plans don’t cover pre-existing conditions. The small monthly payment to have pet insurance will be well worth it in the long run. You might not see it initially, but down the road as your pet gets older and things come up, and they always come up, you’ll be happy to have this insurance plan. Thank you ASPCA insurance. You really do care for our pets and their owners!

Insurer: ASPCA

Veterinarian: Tufts Animal Hospital-Dermatology department

By: Julie

Useful
March 22, 2024

Great insurance company

I have 3 dogs. So you know how many claims I am submitting. Met Life is everything I expected. Customer service helped me with my first submissions. Once you understand their system, everything is a go. I don't think people understand 10-15 days is business days not calendar.. Payment is easy after setting up how you want to receive payment. Thank you Met Life. It takes a lot of worry off me if something goes wrong. The only thing I wish is, a way for Met Life to pay vet at time of visit, so its not such a hard hit on the pocket.

Insurer: MetLife

By: T

Useful
Latest 1 comments
Posted: | By: Mrs Harris

I am very happy with this insurance I like the way they process it right away and send me a check. Very happy that I joined MetLife pet insurance.

Verified March 22, 2024

Everything was very well explained 😃

Everything was very well explained 😃

Insurer: Prudent Pet

By: Patricia Rivera

Verified March 22, 2024

I do love being able to file a claim online

I do love being able to file a claim on your website, it makes it very easy to file the claim. The only thing I would love to see change is having to put in a date for when the illness/injury first occurred when it is an ongoing medical condition. It would be great if you could add a button to say it is an ongoing illness so you don’t have to try and remember when the illness first occurred.

Insurer: Pumpkin

By: John

Verified March 22, 2024

My Pumpkin Review

Whenever I had to call Pumpkin, their staff is always friendly and professional. My claims have been processed very quickly. I would give Pumpkin ten stars!

Insurer: Pumpkin

By: Sonja

Verified March 22, 2024

Easy, honest, and timely

We have 3 dogs that have all had Pumpkin insurance since they were puppies. It is easy to submit their claims and reimbursement has always been quick and correct. They never try to get around covering things with "hidden exceptions".

Insurer: Pumpkin

By: Teri

Verified March 22, 2024

My pup got suddenly sick

My pup got suddenly sick, requiring hospital care for 24 hours, and I was so pleased that my Pumpkin insurance covered 90% of the bill. The claim was processed quickly, and within a couple of days I was paid. Couldn’t be happier with this coverage and highly recommend it!

Insurer: Pumpkin

By: Sue

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