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STAY AWAY FROM THIS COMPANY!
They said my dog was anxious and nervous, and was prescribed Trazadone, but Cassie Jane has NEVER taken trazedone, nor was it ever prescribed for her. I have owned her since last May! It is almost a YEAR! She has NOT taken TRAZEDONE, EVER, and she is as sweet and laid back as a dog could possibly be, with people!!! She was nervous on her first visit to the vet as she was just rescued the day before (after being in boarding in a cage for 3 + months) and was ill with food poisoning and worms. Their policy is a scam! It took from January until now for a medical review to be held when I submitted everything to the person who sold me the policy, before I took out the POLICY! Her name was Katie. Embrace waited until 3 months after the cancelation refund deadline to review her files! FOREWARNED IS FOR-ARMED!!!! DO NOT PURCHASE EMBRACE PET INSURANCE!!! I am about to report them to the BBB! Cassie Jane,my rescue dog, had worms and food poisoning when I rescued her, and I got $2000 bill from the Emergency room where I had to take her for projectile diarrhea and vomiting the day after I got her. Insurance said it is a preexisting condition so they won't cover ANY vomiting or diarrhea for a period of ONE YEAR....AAAND, if she vomits or gets diarrhea again, before that one year period, it will not be covered and will be considered pre existing!!! WTAF???? What dog never vomits or gets diarrhea???? It was caused by food poisoning and worms!!!! I am so angry I am fit to be tied. I sent Cassie Jane's records in JANUARY! There is a 30 day cancelation refund but despite me calling them over and over, they dragged out her review for the records 3 1/2 months until I could no longer get a refund and paid them almost $400! DO NOT GET EMBRACE PET INSURANCE! BAD BAD BAD- WORSE THAN BAD!
Insurer: Embrace
By: Marjorie Zimmerman
I Highly Recommend Pumpkin Pet Insurance!
Pumpkin insurance took away the stress of our dog's trip to the vet hospital. They were fair, timely and made the claim filing process a no-brainer. I highly recommend Pumpkin Insurance to anyone with a fur baby!
Insurer: Pumpkin
By: Kathleen Gallant
Continued pet care
Continued care and follow up visits for our dog
Insurer: Trupanion
By: Cricket
Disappointed
Hello When selecting a insurance policy for our Bernese Mountain dog we wanted to ensure we had the financial security to ensure his best health. While shopping around trupanion was the most frequently recommended with the best customer satisfaction therefore we brought our business and trust to trupanion. We selected a policy with a 250 deductible and 180 dollar monthly payment. We are at the one year mark and have made minimal claims. Trupanion has increased our monthly payment by 110 dollars. Trupanion is now requiring 290 a month for the same coverage. To compare this is that same amount as my home and vehicle insurance combined. This rate has made it impossible for me to ensure the safe and health of my dog. We understand the significance of inflation and increased medical care however this is more than an 55% increase of my current premium. In comparison other companies I have been quoted around 140 a month for a 250 deductible when giving them my dog’s information. As a reputable company I would hope for a reply …. I sent this originally as an email and did not hear from you …
Insurer: Trupanion Canada
By: Teresita Tucker
Embrace, An Excellent Choice for Care
Embrace was always there but I was unable to use the insurance because the Vet would not wait for the insurance to pay. They want cash up front. But I had wonderful coverage for my Zoey through them and if I had the money to pay cash for treatment and then get reimbursed it wouldn't be a problem. Embrace is an excellent insurance and I had the best for Zoey through them.
Insurer: Embrace
By: DIANE GLASSEL
Easy to submit claim
Easy to submit claim
Insurer: Spot
By: Jeffrey Schaffer
Very efficient with clear explanations
Very efficient with clear explanations. And timely claim response.
Insurer: Embrace
By: Dennis Allen
Trupanion surprises
There are some surprising events that happened to me with Trupanion. After the first year, they doubled my premium from $100 to $200, probably because I put in claims. Secondly, I'm stuck because everything I treated her for is now a pre-existing condition, even a scratch she got on her cornea from a bush. I had to lower her coverage from 80% to 50% to get the premium down. You can only go down, never up. They did pay claims in a timely manner.
Insurer: Trupanion
By: MD
Easy to put in a claim
Easy to put in a claim, prompt reimbursement.
Insurer: Pets Best
By: Caroline Williams
Called to Cancel
Called to Cancel, but after speaking to Gerrone, I got a better understanding of what I have and want to keep it. Hey Fetch Pet Insurance, Gerrone is a keeper! You should appreciate a great employee!
Insurer: Fetch
By: Dawn