154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 21, 2024

I submitted a claim and it was denied. Sent in an appeal and it was denied???

I submitted a claim and it was denied. I spoke with my vet and they had told me they would reach out to straighten out the problem because there were no pre existing health conditions as what my pet had done. I later sent an appeal in to wait 60 days to get an answer. The answer was pathetic and the research was not done properly otherwise they would have seen there were no pre existing issues. I have cancelled my insurance Mar 21 2024 and signed a new contract with SPOT pet insurance. Very disappointing

Insurer: ASPCA

By: Paul Sablan

Verified March 21, 2024

Vrey prompt response to the claim

Vrey prompt response to the claim. Review of vet records done fairly quickly and claim paid unusually fast. Good experience!@

Insurer: Embrace

By: Tom Harper

Verified March 21, 2024

Claim service

Quick claim service

Insurer: Spot

By: Pheebs

Verified March 21, 2024

We have been fortunate to not have to…

We have been fortunate to not have to use Gigi yet.

Insurer: Figo

By: Sammy Ennen

Verified March 21, 2024

Customer Service is super friendly and…

Customer Service is super friendly and helpful. Claims are processed quickly. I’ve only been a member for a few months, so far so good!

Insurer: Pumpkin

By: Doreen

Verified March 21, 2024

Not happy with the price increase!

Not happy with the price increase!

Insurer: Figo

By: customer

Verified March 21, 2024

Great customer service timely claims great price!

Great customer service timely claims great price!

Insurer: Pumpkin

By: Angela Spinner

Verified March 21, 2024

Excellent Service

You handled and paid my claims exactly as the policy said you would.

Insurer: Pumpkin

By: William Hutfles

Verified March 21, 2024

Uber fast claim processing time

Uber fast claim processing time, extremely knowledgeable and empathic customer support agent(s). I was blown away with the pre-authorization concierge service. Did not expect that level of excellence and service from an insurance company

Insurer: Pumpkin

By: Alex

Verified March 21, 2024

Great customer service

Great customer service, quick response time and 90% reimbursement for medical bills! Unbeatable from most perspectives.

Insurer: Pumpkin

By: Anne

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