223,247+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,247 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My 6 month old puppy needed an xray…
My 6 month old puppy needed an xray because we thought he had broken a bone in his leg, they didn't pay it because they had a 6 month waiting period on ortho. He had been to the vet prior and was healthy with no leg injury. Not the first time they have looked for an excuse not to pay a claim.
Insurer: Embrace
By: Jim
My dog went to the vet for cornea eye…
My dog went to the vet for cornea eye issue. First 2 weeks we took him in and doctor said he isn’t getting any better so the 3rd week he said we need to keep him so they can make sure he gets better. He stayed for 3 weeks per vets orders and pets best is not paying because they say it’s boarding. How is it boarding if the vet says he has to stay.
Insurer: Pets Best
By: Joe Faeghi
I highly recommend Embrace Pet Ins
I highly recommend Embrace Pet Ins. They are reliable and responsive. We are so glad to have them as our pet insurance agency!
Insurer: Embrace
By: Shannon Hazen
Friendly and Efficient
Customer service is friendly and efficient. The process could not be smoother. My Vet sends me the electronic bill, I attach it to the claim. I have referred you over and over. Thank you Pumpkin!
Insurer: Pumpkin
By: Sammy’s Dad
I love everything with Embrace
I love everything with Embrace. I tell everyone how great they are. I get my money back for claims usually in 3 to 5 days at the most. When my 1 dog died they even sent me a sympathy card. And paid for his "end of life care" (euthanasia). I have 7 other dogs. And everyone is insured with them.
Insurer: Embrace
By: Millie Chauncey
Marley’s TPLO
When Marley needed a TPLO, I submitted the invoices and medical records. Pumpkin insurance reviewed and paid the claim timely. Their customer service was very responsive to my questions.
Insurer: Pumpkin
By: Jill Chapman
Great and timely response.
I submitted my claim and i got a quick response. Very satisfied with the professionalism.
Insurer: Pets Best
By: Willy
It took multiple attempts for the…
It took multiple attempts for the process to go through and when it did, only 1 of the 2 bills were addressed. I found the communications to be very poor and unclear. When I investigated why it was taking so long, I found out that I was supposed to call both the emergency vet and my local vet to send over the required paperwork. This initially led to the claim being denied which just delayed everything. Pets best came highly recommended to me and I was thoroughly disappointed with the experience. Sorry for this but I am trying to be honest here. Sincerely, L
Insurer: Pets Best
By: Lyn Moraghan
Personally did not have a good experience
I can’t get anyone to answer a phone call or email. I pay $120 a month. Coverage is very little and often nothing.
Insurer: ASPCA
By: Lauren McLenaghan
Understanding the real purpose of pet insurance
The people being insured for their pets should always be reminded that insure only pays off if your animal is critically ill otherwise you are just paying out money for no return.
Insurer: Pumpkin
By: customer