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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Just became a member
Just became a member. Too early to judge but on second try we got the password to work. Hoping to get some actual paper correspondence from you people since I hate doing everything online
Insurer: Trupanion
By: Mike K
Great job
The claim I have submitted so far have been handled quickly and efficiently. Customer service and Answering questions has been handled with courteously
Insurer: Fetch
By: Veronica Dodge
Great Customer Support
Great service processing my first claim
Insurer: Figo
By: Maricela
There when it matters most
When mt pup was sick, fetch insurance came though Iike you would hope insurance would in a big way! Instead ohmf having to worry about the expense of everything knowing the fetch was quick to respond to claims, made a tremendous difference Our new pup is now covered through fetch ^ it gi es me peace of mind
Insurer: Fetch
By: suzanne carrington
FETCH PET IS PART OF OUR HEALTH JOURNEY
Having Fetch Pet by your side allows you to breathe easier. Having gone through a major illness with a pup who had no insurance was stressful. He got the best care and we refinanced our home after he passed. The stress of the illness plus the bills is not anything we wish on a family. When we adopted our little girl pup we immediately got her insured and knew we were covered. She will always get the best care and knowing Fetch Pet is there to assist has eased the unknowns we have dealt with over the last few months. Claims are easy to file and direct deposit makes payments quick and easy to receive. We are very thankful for Fetch Pet as part of our pups TEAM.
Insurer: Fetch
By: Julie Wassel
You raised the price to high for me…
You raised the price to high for me this year. I’ve been a long time customer and I think it is very unfair. I am looking for another pet insurance company that is cheaper. Also it takes too long for you to process the claim. Other companies are much faster. Some are same day. Very dissatisfied with Fetch I’ve been with you for 8 years🥲
Insurer: Fetch
By: Diane Van Allen
Pets Best has been great insurance
Pets Best has been great insurance and reimbursed for my dogs medical issues. I have tried 3 companies and this has been my favorite. This dog likely would not still be with us without them.
Insurer: Pets Best
By: Joyce Giles
It's "okay" insurance
It's okay insurance. I got the preventative gold and I've submitted 2 claims. Only 1 got accepted even though they were pretty much the same type of claim from the same vet in 2 separate years. The part I dislike is that it was a waste of money if I'm not getting the preventative reimbursements and I can't even cancel the preventative gold without canceling the plan as a whole.
Insurer: Spot
By: Ronnie Kirby
My dog has IDD
My dog has IDD. I’m pleased with the reimbursement & quick payment.
Insurer: Spot
By: Catherine
Fetch is a great investment.
Fetch is a great investment. I have two cats, one of which had a serious bladder issue that required hospitalization, and another with a mild skin irritation that periodically needs shots. I submit receipts for these issues, and the app keeps me notified as to where in the process the submission is, and the funds come through in a timely fashion. The insurance is reasonably priced and well worth it.
Insurer: Fetch
By: Karen Taylor