154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,840 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Trupanion's website answered all of my questions.
The Trupanion website made getting all of the answers to all of my questions simple and easy to understand. When I actually enrolled my pet I knew exactly what I am getting. Well done!!
Insurer: Trupanion
By: Wayne Osenga
Great experience adding our new puppy…
Great experience adding our new puppy to a existing plan.
Insurer: Trupanion
By: Vicky Fiskus
Easy process
It was an easy process to get a quote an sign up. The cost is efficient in comparison with others.
Insurer: Pumpkin
By: Z.F.
No information for Internet
No information for Internet
Insurer: Figo
By: Ray Levinson
Great Customer Service
I shopped for insurance when we got out puppy. Most are close to the same, but when I had questions, the rep from Figo seemed to be better at answering my questions. I enrolled in the full insurance. Entered my first claim for wellness visit and the very next morning it was processed!
Insurer: Figo
By: Lois Bowden
IMAGINE THE WORST INSURANCE COMPANY…
IMAGINE THE WORST INSURANCE COMPANY POSSIBLE AND YOU WILL UNDERSTAND METLIFE PET INSURANCE I CAN NOT UNDERSTAND HOW THEY GOT ONE GOOD REVIEW .....I AM HERE YEARS....AND EVERY CLAIM IS A PROBLEM.....IT TAKES 10 WEEKS TO CONCLUDE.... ONLY AFTER 8 PHONE CALLS 7 EMAILS AND 4 FAXES....THIS IS FOR EVERY SINGLE CLAIM.... WHERE IS THE STATE INSURANCE DEPT
Insurer: MetLife
By: John Chirico
Easy to use and sign up for especially…
Easy to use and sign up for especially since I was able to complete the coverage during the vet visit.
Insurer: Trupanion
By: Carlie T
Cannot Recommend
The service is fine and the people are knowledgeable and helpful. The problem is the cost. I have just been told that my premium for one older pet is going from $246 to $423 per month for 70% coverage. Healthy Paws does not cover doctor exams, routine care and preexisting conditions. My recommendation is to look elsewhere. I have also done some research and it appears that Healthy Paws owns some review sites!
Insurer: Healthy Paws
By: G R
Easy to claim reimbursement and…
Easy to claim reimbursement and friendly techs willing to help change policy
Insurer: Spot
By: Lupie Rivas
Avoid at all costs
I’m thoroughly disappointed with this company. I have my Staffy and my Chichuahua covered through Trupanion. I was quoted $122 a month which seemed very fair. Since I started my policy in 2022, my Staffy ended up needing an ACL surgery at the lovely price tag of $5700. I filed a claim and it was declined as a pre-existing condition. I blew it off and took on the responsibility of covering the price tag on my own. In December, I paid $122. In January, I was charged $135 which again I blew off because I know premiums fluctuate from year to year. I work for an insurance company so I’m fully aware of this. However, this last payment was $187. When I called in expressing my frustration, the rep I spoke to giggled and said “I’m in Texas also and I know that premiums have gone up.” I said “well I get that but why did it jump up TWICE in 4 months.” The rep said “well pet care has increased in Texas.” That seems a lie because the amount I was paying for my pets at the vet in 2022 when I started my policy is the same that I’m paying for them now at the vet. Since you all want to decline my claim and act so nonchalant about a $780 increase, I’ll will be shopping for different insurance.
Insurer: Trupanion
By: Kay Rose