154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 11, 2024

FIGO is alright with me!!!

I can’t say one way or another bc in the past year I haven’t really dealt with FIGO other than to pay them every month. I haven’t placed any claims or anything. So I have no comment nor any complaints.

Insurer: Figo

By: John

April 11, 2024

Absolutely horrendous customer support

Absolutely horrendous customer support. They recently denied two claims I filed after my two dogs required emergency vet visits, and they said ‘anything done by a vet isn’t covered.’ Where else would I take my dogs? What other medical expenses would I incur OUTSIDE of a veterinary clinic? I’ve been trying to get a hold of someone, anyone at customer service to explain to me exactly what is covered and why I’m paying over $200 a month for 3 dogs if emergency care isn’t covered. But nobody is responding via email or phone. I’m going to cancel my policy immediately. If you’re considering healthy paws, I would very much recommend looking elsewhere.

Insurer: Healthy Paws

By: Erich Schrader

April 11, 2024

Spot Insurance left me howling

Spot Insurance left me howling – not in a good way. If you enjoy frustration, riddles, and financial acrobatics, go ahead and sign up. But if you value sanity, steer clear. My dog deserves better, and so do I.

Insurer: Spot

By: Andreas Lianos

April 11, 2024

my billing issue…

Was able to get my billing issue resolved. The customer representative Lisa was quick and very helpful. I was very pleased with the whole experience and normally when I am having to deal with a customer service group I end up feeling bad for having to ask for help or upset because they have blamed me for whatever the issue was, But not with these guys. I felt better after the chat then going into it. Lisa was absolutely amazing from start to finish

Insurer: Fetch

By: Matthew Gonzalez

Verified April 11, 2024

Easier than expected

It has been very easy to manage my Daisy's insurance and the claims were processed very fast.

Insurer: Spot

By: Annette Phillips

Verified April 11, 2024

Excellent customer service

Rep was very helpful and patient. Excellent customer service!

Insurer: Spot

By: Madeline R

Verified April 11, 2024

I submitted my first claim for our new…

I submitted my first claim for our new puppy in less than 2 minutes, and just a couple days later it had been reviewed, approved, and a check process! Amazing ease of use and response time!

Insurer: Spot

By: Ken Hughes

Verified April 11, 2024

Easy to join and even easier to submit…

Easy to join and even easier to submit a claim!

Insurer: Spot

By: Justin Woodcox

Verified April 11, 2024

All was good

All was good. Fast sign up and easy to use.

Insurer: Trupanion

By: Tarzan

Verified April 11, 2024

My Agnes!

You guys are fast, accurate and always friendly!

Insurer: Spot

By: Courtney Gerald Elkins

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