219,493+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,493 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,859 reviews

4.9
Healthy Paws

11,183 reviews

4.9
Fetch

5,569 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,012 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified March 12, 2023

Easy and fast

It was easy and fast.

Insurer: Furkin

By: Yelena

Useful
March 11, 2023

Submitted a claim and received a…

Submitted a claim and received a response the very next day. Great customer service and coverage 8s much more flexible than most pet insurance companies

Insurer: Pets Best

By: Randi Murphy

March 11, 2023

Poor Treatment of Long-Term Customers

I was a customer with Healthy Paws since 2016. I had surgery in 2022 and had some payment items change. Typically my bank forwards my information to new providers during a card change, but apparently that did not happen with HealthyPaws. When I finally noticed the payment issue after several months I called Healthy Paws to reinstate my service and they said they could not do that and I needed to re-enroll. I asked if they could waive the waiting period because I had been a loyal customer for years and never even filed a claim. They said they could not do that. I think this is a terrible way to treat a loyal customer who made an honest mistake. I will not be using this service again. To pre-empt their response - I used a different email for the account I had with them long-term. The email attached here is my new email.

Insurer: Healthy Paws

By: Lex

March 11, 2023

Not very helpful when you need it.

Someone broke into my vehicle and stole my camera bag, i have contents coverage under my policy. This happened a month ago, still no idea on what’s going on, my online profile says i dont even have a claim filed. I had called them in regards to that just to be questioned as to why i was in such a rush to get this resolved… I dont think my family will be renewing our policy, this has been brutal experience and I’ve been left in the dark since the beginning. Worth noting of all the adjusters they could have assigned to my case, they stick me with the one who went on a week long staycation once they right off the bat and going away again at the end of the month so I’ve been told. Cant help but feel like this wont be resolved anytime soon.

Insurer: Sonnet

By: B metcalfe

Verified March 11, 2023

We finally chose a name for the new…

We finally chose a name for the new kitten and the rep made it very easy to update the account.

Insurer: Pumpkin

By: Cinnamon

Verified March 11, 2023

Great Service

Love how easy it is to submit a claim and how quick it is to receive a claim!! Also the agents are very helpful when I call them with questions they make it so easy to understand!!!

Insurer: Prudent Pet

By: Sammi

March 11, 2023

Among the best pet insurance provider

Moving forward, this will be a company I will faithfully stick to and choose to ensure any future pet I adopt. I had to take my cat to the emergency vet in his procedure ended up costing close to $4000. It is extremely stressful when your pet is going through a medical emergency on top of the fees associated with getting them the necessary medical care they need. Petsbest gave me a lot of peace of mind because of how easy, fast, the claims process was. I really didn’t even have to talk to anybody, I just uploaded my receipt and was reimbursed a little over a week and a half later. On the rare occasion I do talk to customer service personnel they are always very friendly and willing to help me as much as they can. I think this is a phenomenal business to go through for pet insurance. You just have to be aware of what they do and don’t cover, the customer service representatives are always able to answer any questions I have. I believe their prices are fair and generally have no complaints with this company, I would highly recommend anybody considering getting pet insurance.

Insurer: Pets Best

By: Anon

Verified March 11, 2023

Easy to use website.

I’ve only just signed up, so I don’t have any experience with their customer service or filing claims. All I can say at this point is the website is informative and easy to use.

Insurer: Pumpkin

By: customer

March 11, 2023

Thank you for your prompt response

Thank you for your prompt response! I am grateful! When my fluffy baby needed surgery and procedures, Pets Best came through!

Insurer: Pets Best

By: Michelle Cardoso

Verified March 11, 2023

Very simple and easy

Very simple and easy

Insurer: Pumpkin

By: Vincent Emilio

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