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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 21, 2024

I have 6 dogs and all are insured with…

I have 6 dogs and all are insured with Figo. Last year one of my dogs got hurt and we put our insurance to the test. $6000 worth of tests on my dog and Figo came though promptly with my reimbursements. Definitely reduced the financial stress so I could focus on getting my boy fixed up. Thank you Figo

Insurer: Figo

By: Amy Jackson

April 21, 2024

Unhappy with reimbursement policies

Very efficient and quick to pay claim. Always have difficulty scanning invoice. That's not an easy process. Disappointed that Fetch pays for only 1 DA2PP per year since puppies need 3 and there are plenty of dollars (339.50) left in my 2nd tier wellness plan most of which I prob wont use. Also disappointed in low reimbursement for fecal exam on 3/20. Also Fetch wouldn't pay for a wellness exam that I needed in order to have my puppies 3rd DA2PP shot. I went to a vet in another state near my home and was required that puppy be seen briefly (puppy wellness exam)before the shot since he hadn't been to the office before. That doesn't seem rite.

Insurer: Fetch

By: Kay Pacheco

Verified April 21, 2024

Ease of signup and excellent customer…

Ease of signup and excellent customer care.

Insurer: Trupanion

By: customer

April 21, 2024

So far, very good!

I signed up with Fetch for my 9 month old Yorkie mix. I got the wellness plan in addition to the illness/accident. The claims process is very easy. I use the app to file and follow the claim. So far I'm very happy with the claims process and the customer service. I'm so glad I chose Fetch!

Insurer: Fetch

By: debbie gamel

April 21, 2024

Great insurance fe

Quick reimbursement turn around, easy to use

Insurer: Fetch

By: Desirae

April 21, 2024

Good coverage and excellent service

I've had several claims with Healthy Paws for my older labrador. They've clearly explained his coverage and what documentation is required for care. The claims process is extremely easy and the response is fast. Healthy Paws has been very fair and open with covering my dog's surgery claims. I give them a whole hearted recommendation.

Insurer: Healthy Paws

Veterinarian: Edmonds Westgate Veterinary Clinic

By: J

Useful
Verified April 21, 2024

They always answer claims quickly and…

They always answer claims quickly and get you paid quickly too.

Insurer: Figo

By: customer

April 21, 2024

Would Recommend Healthy Paws

We've had a wonderful experience with Heathy Paws. Our pup had to undergo three eye surgeries before he was 6. Heathy Paws made it an easy decision to give our dog the best care. Submitting a claim could not be easier. I would recommend Heathy Paws to any dog or cat owner!

Insurer: Healthy Paws

By: Shelly

Useful
April 21, 2024

Everything is so easy to use on the…

Everything is so easy to use on the apt. Also we get reimbursed in a very short time. Thank you

Insurer: Fetch

By: Fredrika

April 21, 2024

Would give no stars if I could

Would give no stars if I could. There's no point in having insurance if they continuously deny claims and deem everything as pre-existing. Just recently had a claim denied because they said my dog was showing signs of the condition during the waiting period ( which was 8 months ago) when my dog was JUST diagnosed with her condition a couple weeks ago as I've never seen these symptoms before. I can't wait until we move to another insurance!

Insurer: Fetch

By: DD

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