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Insurer: Figo
By: Carrie Stroud McRae
Thankful to have insurance during pet diagnosis
I was directed by our regular vet to a 24hr vet hospital that had digital x-rays available to help diagnose cats trouble with breathing. Because I had insurance I feel we were able to not be worried about going for further testing due to any financial costs. It really felt like we could do the best for our pet, keeping the focus on her rather than worrying about the cost of her care. We ended up losing her due to lung cancer, but we had a clear diagnosis and made our decision to let her go without suffering.
We changed method of payment because of a hacked credit card
I have never used the pet insurance. I’ve paid the premium for 2 months but our credit card was hacked so the premium, to ASPCA “ bounced” and they e mailed us. We spoked on the phone for a few minutes and I chamged the payment to the checking account so it will automatically come out of my checking account every month on the same date. ASPCA is on top of getting paid monthly for the pet insurance.
Insurer: ASPCA
By: Tom Brennan
Glad I Joined
Fast acting and easy to use online.
Insurer: Spot
By: Damaris Torres
Terrible 30-day trial experience - BIG NO
I received an exam day offer to try Trupanion for 30-days. We haven't used insurance before, but I decided to activate the offer a few hours after I got home. My dog was perfectly find during his routine appointment (received his vaccines and annual bloodwork, general check-up). Enrollment was simple and straight forward. By the next morning, we started to notice that our pup had some lose stool, so we were monitoring it throughout the day. He also threw up a few times, and we figured that whatever it was would pass quickly and wasn't a cause for concern. Long story short, 48 hours after his vet appointment we had to go to the ER due to what we believe was a severe reaction to the Lyme Vaccine he received at the vet 2 days earlier (the same day we activated our Trupanion account). Trupanion declined coverage saying that because our dog was sensitive to a food he ate prior (and we told our previous vet about it so they could recommend different food options), that they determined it was a pre-existing condition. Even though, everywhere you read states that diarrhea is a treatable condition and not considered pre-existing. We appealed the denial and our Vet + the rep they spoke with at Trupanion were confident that the appeal will be approved because all agreed that it was luckily a reaction from the vaccine (though you can't 100% confirm that, as per what the vet said). Well, Trupanion decides to once again deny the claim, and this time stated that it was because of the vaccine he received BEFORE we enrolled. So either way, the company did whatever they could possible to find loop holes to deny, even though you can't 100% confirm what caused the severe diarrhea that my dog had. Definitely a company that at the end of the day (as expected) wants to save money however possible and find every and any loop hole that they can. Very disappointing 30-day trial and I will 100% NOT continue my coverage with them.
Insurer: Trupanion
By: RMG
Not happy with then they are lairs I…
Not happy with then they are lairs I had 3 claims and i.have 80 percent reimbursement one was 651.31 and the other 651.98 and 297.00 and I only got 26 dollars back and they keep.saying they don't have enough information o don't want to even give one star but had to get review on here
Insurer: ASPCA
By: Vickey Anspach
Seamless first claim
I just recently had my first claim for an ACL repair. As was already expected, it took a little longer than what they say the usual is for claim turn around due to needing full medical history. This was stated upfront so it was expected. Entering claim was super easy. They said to expect up to 30 days for an initial claim and it only it took just shy of 30 days to get reimbursed. I am very happy with the service and the full disclosure of what to expect. It took took little effort on my end and my baby was able to have surgery with piece of mind.
Insurer: Embrace
By: Christina Weiss
Very happy with SPOT
The processing of claims is quick and the payout is also very expedient.
Insurer: Spot
By: Lisa Kadam
I would defintiely buy another policy
I had this insurance while she was alive. Sending claims was really easy and they approved the claims fairly quickly. When my dog died, they sent a card and bouquet and refunded me for the partial month premium. I was really impressed
Insurer: Pumpkin
By: Mark Berkhout Hall
I love you guys
I love you guys! Best pet insurance out there! I did so much research before getting Harry insurance and my research led me to you guys. Thank you for being the best.
Insurer: ManyPets
By: Willis Benjamin Sergent