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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Too long of a period before eligible…
Too long of a period before eligible for reimbursement
Insurer: Trupanion
By: customer
Prompt payment easy to claim affordable…
Prompt payment easy to claim affordable plans and you can customize your own plans to
Insurer: Spot
By: Robert Ball
I love that I can get vet care for my…
I love that I can get vet care for my pups knowing Spot is there!
Insurer: Spot
By: Pam Souto
Took my puppy to the vet and got the…
Took my puppy to the vet and got the bill. Submitted my claim, and the claim was reimbursed quickly.
Insurer: Spot
By: Khuong Le
Poor Customer Service
The payment process was a mess, Fetch pet charged me twice and did not share the Policy Confirmation, I had to call them and made me wait more than 30 minutes, I used the chat and finally I got someone that helped me reviewing it, however she told me they never received the first payment!! Will have to dispute the first charge they made. I really hope this is the only bad experience I have with them.
Insurer: Fetch
By: Veronica Gomez Soto
Compassionate company
After losing two dogs a rep who I spoke with showed compassion and went above and beyond to support me during a difficult time. His care in following up with me every step of the way during my claim process and the companies respect truly made a bad situation easier.
Insurer: Figo
By: Wanda
This is a hard one for me
This is a hard one for me. They eventually paid the claim, but getting there was very difficult. It was extremely frustrating just trying to get a representative on the phone. When I did, I was transferred multiple times and then the person I spoke with didn't even have ALL the records that I had provided in front of them. I appreciate them paying the claim. I do not appreciate what I had to go through to get there.
Insurer: Embrace
By: myjobhelper.com
Great experience adding Wellness to my pet ins.
Amanda was so friendly and helpful, she was fun to talk to and the process only took a very few minutes.
Insurer: Fetch
By: BeckyLou
That was freaking fast
That was freaking fast! I got money deposited in my account the day after I filed the claim!
Insurer: Embrace
By: Chip Fields