154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 16, 2024

Easy and prompt claim process

Easy to submit a claim; prompt reimbursement!

Insurer: Pumpkin

By: customer

Verified May 16, 2024

Very fast claim processing

Very fast claim processing. Happy with service.

Insurer: Spot

By: jude

Verified May 16, 2024

Great coverage

Great coverage. Quick turnaround and response

Insurer: Spot

By: STEPHEN MARSHALL II

Verified May 16, 2024

Easy to claim and process

We recently took our puppies to their wellness visit. Within a week of their visit Spot had processed our claim, reached out to our veterinary office and deposited our money into our checking account. Thank you for making it all so easy!

Insurer: Spot

By: Whitney Carter

May 16, 2024

LOVE our Furries

I give MetLife a 5star and here is why. I have worked in the veterinary field for 17 years and recognize the reasons behind why Metlife needs the info that it does, info that a lot of these reviews are complaining about. For one, insurance fraud is huge. Also, the policy that one signs up for is the one that the Metlife reps have to abide by. There are so many policy options. Granted it does take a couple or a few weeks to process ones claim but the company has 100's of claims to process. One's veterinarian team plays a-big part in the speed of one's claim IF Metlife contacts them for more information to continue the claim. Metlife does not ask for any information that ones' vet team cannot provide. They too are bogged down with many many emails by the hour. All of this being said, we are thrilled with Metlife! Thank you!

Insurer: MetLife

By: Renee

Useful
Verified May 16, 2024

Great coverage and reimbursement process

I have had Spot insurance for a year now. All reimbursements were made promptly and without problems. Thanks you!

Insurer: Spot

By: Gigi

Verified May 16, 2024

The claim process was simple and the…

The claim process was simple and the process of getting a quote and acquiring coverage was easy

Insurer: Spot

By: Christina Minier

May 16, 2024

Great service

Great service. Easy to file claims and good turnaround time for reimbursement. Would highly recommend

Insurer: Fetch Canada

By: sue and greg cybulski

May 16, 2024

We have had the most horrible…

We have had the most horrible experience with Trupanion! Worst insurance ever! Turns out they have a deductible for each medical condition and we have to pay a co-insurance for each claim! And they don’t cover all the costs on the bill, like the exam fee and more. We are out 5k and according to how they process claims we don’t get any money back. My dog had two separate issues at the same time. On top of that! They wouldnt cover our dogs hematoma stating it was allergies so our doctor had to write the correct reason which was from trauma. Our other dog had bit her ear for months. Well they finally covered it but only a small portion goes towards the deductible. This company is the biggest scam on Earth. Such a waste of money we have been paying for years.

Insurer: Trupanion

By: tanya schuet

Verified May 16, 2024

Our Izzey

Our Izzey has Healthy Paws and I am ver pleased. Unfortunately this year has not been a good one for Izzey. In October she tore her ACL on her right leg. She did very well and Healthy Paw accepted our bill and paid 70% of her surgery. The customer service was wonderful. At the time Izzey’s doctor said she would probably need surgery on her other leg. Healthy Paws again covered the expenses. They also wrote a “Get Well” note to Izzey and asked how she was doing.They were great and I am glad we have this insurance.

Insurer: Healthy Paws

By: Donna Broekemeier

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