154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 22, 2024

Made insurance talk easy to understand

My person on the phone was the absolute best. I told her I was kind of new with the insurance lingo with words such as max payout, annual deductible and premium, she broke it down so that now I get it. I asked some questions over and over til I got it. She was patient, kind and professional. She made talking about insurance easy to understand. If you happen to reach her as the agent to speak with you then consider yourself lucky. I have nothing bad to say about her and Fetch pet insurance, it's all good.

Insurer: Fetch

By: V

May 22, 2024

Embrace Pet Insurance is a racket and a…

Embrace Pet Insurance is a racket and a scam. They will tell you pre-existing conditions might be covered in a year, to get you to buy their insurance. Then a year later they tell you it’s not. They will decide your pet has a pre-existing condition, not tell you about it, and then you will have to find out when you submit your claim and it is denied. They also classified a skin condition as pre-existing, and every other type of skin issue then fell under that label, even when they were different, Alopecia versus a scratch. This allowed them to deny all claims associated with my pet’s skin; no matter what it was. What a joke! Go somewhere else! This has been the biggest waste of my time and money! SCAM!!!!

Insurer: Embrace

By: Dissatisfied Customer

May 22, 2024

Not what I was expecting

I will need to talk to my rep as when I signed up at the shelter the reimbursement rate was 90%. Also, it looks like the allowable reimbursement for wellness is less than the premium.

Insurer: Fetch

By: Janis

Verified May 22, 2024

Horrible conclusion

The lady from Texas that I talked to was so very sweet and helpful. I really appreciate how she explained everything. A couple hours after I talked to her my puppy found something on the floor and started choking and we had to do CPR and Mouth breathing for her on the way to the vet who is 5 mins away. She passed by the time we got there. I phoned this morning to report this horrible event and the lady was very nice and took Finn off our account. I know there will be an adjustment but right now I don't care. Jackie Olson,

Insurer: Prudent Pet

By: Jackie Olson

Verified May 22, 2024

Mindy had a herniated disc a little…

Mindy had a herniated disc a little over a year ago and needed surgery. Figo paid 3/4 of my ten grand bill! Thank God I bought her pet insurance!

Insurer: Figo

By: customerSherrill Adamcik

May 22, 2024

Have never had a problem with using them

Have never had a problem with using them

Insurer: ManyPets

By: Paul Cornick

May 22, 2024

Fetch Pet

Leah has been amazing to work with!

Insurer: Fetch

By: Roxanne Smisek

Verified May 22, 2024

The company and the staff are…

The company and the staff are knowledgeable and caringl

Insurer: Pumpkin

By: Lisa Maitland

Verified May 22, 2024

Wonderful staff

The staff is wonderful in explaining how the insurance works. Definitely going to encourage other pet parents to get their pets insured

Insurer: Prudent Pet

By: Challze Contreras

May 22, 2024

Disappointed in rate hikes

I have been a Trupanion customer for 12 years. Over the last 3 years our monthly premiums have increased incredibly. Its disappointing because we havent had an huge claims in the last 2 years. I was notified today that our rates would be increasing over $500 for the coming year. I will certainly be pricing out other carriers for my next pets.

Insurer: Trupanion

By: Ryan Lynch

Compare top pet insurance providers plans.