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Total scam
Rejected claims with no explanation other than 'terms of service' for over a period of 6 months, emergency services, and ultimately euthanasia. The final one it was all written off with deductibles. You pay out of pocket for all services up front with the impression you can file a claim, and guess what.... wasn't worth the premiums and we canceled it for all our pets.
Insurer: Prudent Pet
By: Kenon
This is our second claim with SPOT
This is our second claim with SPOT. Both experiences were excellent during a very stressful time. Highly recommend. We are lifelong subscribers!
Insurer: Spot
By: Stephanie Schatz
Quick processing
Quick processing. Submitted my first claim on a Friday and got paid on Wednesday.
Insurer: Spot
By: Jade Hammers
Highly recommend Spot Pet Insurance!
Spot Pet Insurance is by far the easiest to use and very straightforward of what is covered and what is not and you see payments ina timely manner. Questions are answered also in a timely manner and they have quality customer service. I highly recommend them for anyone seeking pet insurance!
Insurer: Spot
By: Shirali
Great service
Great service! Easy filing reimbursement.
Insurer: Spot
By: Darwin Cuenca
I found spot prompt is payment which…
I found spot prompt is payment which has really helped financially. They also have availability of support staff. Excellent
Insurer: Spot
By: diane ferguson
I was very impressed with my claims…
I was very impressed with my claims process. It was easy, fast, and my reimbursement was in my checking account very quickly. I would highly recommend Spot pet insurance.
Insurer: Spot
By: erp
Makes the process of filing claims easy…
Makes the process of filing claims easy and the claims paid within 24 hours of submissions
Insurer: Embrace
By: Gina Mixon Bates
Claim 004672118
All of the customer service representatives I've spoken to at Fetch are helpful, polite and eager to help. I cannot say the same about their claims department. Claims department personnel are impersonal and not at all easy to work with. They choose to communicate entirely through email and text which creates unnecessary delays toward reimbursement. Additional Claim delays were blamed on hard to read invoices, difficulty receiving my emails and transferring funds to my direct deposit account. Personal conversations would have eliminated all of these issues. Meanwhile I'm waiting for a paper check that I'm told will take 3 to 5 weeks to receive. This was not a good experience. and
Insurer: Fetch
By: Joe Puccio
NATIONWIDE BEST PET INSURANCE
I have been using Nationwide ever since we adopted our Princess (Cavapoo). They are an excellent company. I go to the Vet than I take a picture of my invoice and submit for payment and they pay it in a few days. Great service.