154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 23, 2024

No Stats!

No Stats!! I had a r of my animals covered for 6months 2 pups 4& 7 months pure bread Akitas 1 Senior cat 1 Senior dog when my Senior dog had surgery totalling 645.00$ they wouldn't pay it said my vet doctor put on paper it was reencurrant health situation and this company medlife lied to get outta paying my vet bill I paid more $$ to them then getting my baby surgery THIS IS A LYING WICKED ASS COMPANY THDY WILL TAKE YOUR$$$ AMD NEVER DELIVER RESPONSIBILITY TO PAY ANYTHING!! RUN FROM THEM I HOPE THEY GO OUT BUSINESS SOON LIARS IS WHt they ARE EVEN THE AGENTS LIE AND ACT SWEET TO MAKE U THINK ITS A GOOD COMPANY TRUST ME THEY ARE NOT!!!!! MOVE ON

Insurer: MetLife

By: Heather King

May 23, 2024

They do not pay their claims with any…

They do not pay their claims with any kind of professionalism. If you have a super young dog with absolutely NO issues, they may pay your claim, maybe not??? If you have a middle-aged dog that you take care of with a vet annually, beware! I went back and forth for weeks trying to get the claim filed to their liking and came up empty. I literally jumped through hoops. Although our 8-year-old mix was cleared on the initial health screening for underwriting purposes, they happily took our money and yet denied coverage when we filed a claim.

Insurer: Embrace

By: Nancy Mundell

May 23, 2024

Easy to sign up and I loved the…

Easy to sign up and I loved the straight-forward walk-through for what steps to complete when setting up my pet's account!

Insurer: Fetch

By: Jenna Massaro

May 23, 2024

I could not be more pleased with…

I could not be more pleased with Nationwide Pet Insurance. We had a miniature poodle that lived to be almost 17 years old. We had Nationwide insurance for about 9 of those years. Every claim was paid quickly, and we never had any bad surprises with them. Our poodle died two weeks ago after a short term illness. Nationwide representatives were kind and compassionate, and handled all the final expenses. There was even a death benefit for burial or cremation that I didn't expect. We just received a nice card from Nationwide expressing their condolences. If we ever get another pet, I will definitely use Nationwide.

Insurer: Nationwide

By: Tom Ewing

May 23, 2024

I think that your company is very fair

I think that your company is very fair. Of course, I would always like more. Missy is a very special baby to me. My husband passed away on Jan, 23,2004 and she has been a life savior for me. I take her when she is not doing good. We adopted her when she was 7 and she will be 9 in August. I just want to thank you for being fair. Joan

Insurer: ManyPets

By: Joan Roberts-Erfurth

May 23, 2024

0/3 Claims Paid

I have submitted 3 claims in 2 mos- All have had all or some of the invoice denied. I have a wellness plan Claim one: Purchased 12 mos of a preventative medication at a vet visit in Jan (only sold in annual packs). Policy was effective on Feb 1, but rep that sold me the policy said I should still get wellness and they would pro-rate the submission. Upon submission I was told that was poor information and they denied the entire package despite being insured for 11 of the 12 mos of use. Claim two: dog goes in for an ear infection. Claim denied because she had an infection 6 mos prior. They said it was "ongoing treatment" despite the 2nd culture from the initial visit being negative showing the ear had been fully treated. Claim three: Annual visit (I have the wellness plan) They did not pay the entire visit. Stating State required license fee is not covered. It's literally part of the rabies shot. I checked w/ my rescue group and other members who have wellness plan thru other carriers have not been denied for this. 3 visits and still don't even have enough approved items to cover my deductible! Website also says payment to be made w/in 5-10 business days. However; I have had to call on days 11-15 to get an answer on all three claims.

Insurer: MetLife

By: Misty McMinn

Verified May 23, 2024

This company has been wonderful with…

This company has been wonderful with helping keep up with my pets vaccinations and more. I would highly recommend them the process is easy?

Insurer: ASPCA

By: Dana Raymo

May 23, 2024

CUSTOMER SERVICE

The website was a little difficult to maneuver and make changes - called and had the pleasure of talking with Amanda Mello. She made the process easy and quick. Answered all my questions - customer service is a big one for me and she was great to talk with.

Insurer: Fetch Canada

By: Maria Silver

Verified May 22, 2024

Easy online claim processing system

Easy online claim processing system. HealthyPaws revied and approved my claim within few days. I was really impressed with their service.

Insurer: Healthy Paws

By: EJ

May 22, 2024

ManyPets is definitely the best pet company out there!

ManyPets is definitely the best pet insurance out there, My beloved senior doggy was ill and had to be seen by a vet facility on the weekend, The bill was high and ManyPets reimburse my 90% of the bill as my coverage plan, it’s a big relief to have my pets to be taken care of meanwhile with the great pet insurance company to help with my bills!

Insurer: ManyPets

By: Angel Wang

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