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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great customer service and easy claims…
Great customer service and easy claims filing. Have already recommended Embrace to friends and family.
Insurer: Embrace
By: Stephanie McJunkin
Excellent
Fast, friendly, efficient & fair processing of claims. At ease with them having our back.
Insurer: Spot
By: Anthony Blalock
Speedy response to questions and claims
Speedy response to questions and claims
Insurer: Spot
By: Abs
Simple process
Simple process, easy to upload documents, easy to understand. Received multiple updates.
Insurer: Fetch
By: MARK
Not a bad pet insurance but not great.
Not a bad pet insurance but not great. Every year expect a big increase in your monthly premiums. They seem to be looking to classify whatever you put in for as “ not covered.”
Insurer: Embrace
By: Hal Rothman
Prompt service with regular updates…
Prompt service with regular updates about the progress of my claim. Communication is excellent so far.
Insurer: Fetch
By: GPL
Pays claims super fast and is excellent…
Pays claims super fast and is excellent over the phone.
Insurer: Spot
By: Amber Dietz
Heidi was amazing, informative and professional.
Our representative was very informative and professional! She was able to handle any questions we had. It gave us a sense of relief and security for our puppy. Several of our family members are secured with Embrance. We recommend them to everyone.
Insurer: Embrace
By: Pearl Mayberry
Fast reimbursement and affordable
Fast reimbursement and affordable
Insurer: Spot
By: customer
I appreciated the quick decision and…
I appreciated the quick decision and payment, but I was very disappointed that a claim was denied because it was over 90 days. My husband died and I completely forgot to send the claim in. By my own fault of not reading the policy throughly, I was unaware there was a 90 day limit on filing.
Insurer: Fetch
By: Kathy