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Very happy with Spot!!
Claims processing is prompt. Customer service is knowledgeable, courteous and helpful.
Insurer: Spot
By: Marcia Schwartz
Claims were reimbursed quickly
Claims were reimbursed quickly. Didn’t like your pre- existing condition.
Insurer: Embrace
By: Vicky Claycomb
First claim
The process was easy and reimbursement was faster than I expected.
Insurer: Figo
By: Patricia Kanavy
Seamless and convenient…as promised
Easy to sign up and use. App easy to navigate. Submitted my first claim and it was processed and paid within couple of days. Quick easy steps on the apps for everything and anything. Love it
Insurer: Spot
By: Ghaith Shannak
BUY the day you get your dog!! 3.5 years and we've not been able to claim a dime.
3.5 years and we've not been able to claim a dime. :( Good & Bad thing. During a regular vet visit and to get shots in her first year (she's 5 now) and they suggested I buy Embrace and I signed up that week. During this checkup with regular shots, I mentioned she seems a bit itchy compared to the other dogs we have. They didn't mention possible allergies, just to bath her a bit more since she loves to be outside. 1.5 years later after a change in food that included chicken we noticed that she was inflamed; took her and they said she must have allergies. No coverage because of the mention of her being itchy. CRaZY. Blood testing shows she's highly allergic to chicken.
Insurer: Embrace
By: Laura Crozier
Quick and fair
Quick and fair. Submitted my claim in the weekend and got a response ASAP Thank you
Insurer: Spot
By: David Cardez
Intentionally hiding how to cancel service
I feel like your company is intentionally hiding the cancel service, and this makes me very frustrated. It seems dishonest and makes me doubt the quality of your service. If your service was truly good, it shouldn't be difficult to find information on how to cancel. I am very disappointed.
Insurer: Fetch
By: Unhappy customer
Fetch is always great
Fetch is always great. Easy to submit claims. Easy to find answers. Quick turn around. Great communication about claim status.
Insurer: Fetch
By: Bethany
Great app
Great app. Easy to submit claims and research any information.
Insurer: Spot
By: Dana Gonzalez