209,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
The person who helped me was very helpful and kind. I appreciate her help
Insurer: Nationwide
By: Heahter
Return response has always been timely
Return response has always been timely, and explanation thorough
Insurer: ASPCA
By: MM
Super simple and easy
Super simple and easy
Insurer: MetLife
By: Julio Reyes
Terrible Experience
I am baffled how everyone seems to have a great experience with MetLife Pet Insurance except for my family. We've submitted all the correct documentation, even jumping through hoops to submit larger files (how are you going to require a year of SOAP notes, but none of your document submission tools support large files???), and had our claim closed due to "not providing the correct documentation." When we tried to appeal the claim, we had the exact same experience, except this time their Customer Experience team claimed we'd hear back in 1-5 days and we...never did. I'm not even sure our appeal made it into the queue. Absolutely absurdly frustrating!
Insurer: MetLife
By: Zoe Terhune
Do not use this insurance
Do not use this insurance. They upsell you only to not actually provide you any significant coverage. Waste of money waste of time. Scam.
Insurer: PetPartners
By: Lark Morgenstern
Spot Pet Insurance are liars, and thieves…
Spot Pet Insurance cs agents, are nothing more than a bunch of dishonest, money grabbing thieves… I switched from my farmer’s insurance pet policy, to spot pet insurance, 6 months ago, because of the low premium cost..My Shih Tzu got an ear infection, I took him to the vet, had it treated..During the visit they suggested that he may have allergies, because he licks his paws excessively, which he doesn’t..His paw licking is an indication that he is in pain because of the ear infection..None the less, he was treated for the ear infection, and he received his annual rabies shot, during the visit..I was charged for a wellness check/ office visit..the rabies, shot, and ear infection treatment..I submitted the claim to pet insurance, the same day, along with his medical records..1 week later I received a email, notifying me that,,the claim was denied, because I had failed to send the medical records..I then made contact with them over the phone, and sent the medical records for the 2nd time, while I had the agent on the line,,she confirmed that she received the records….A week later, which is this morning at 9:00 am cst, I received a email..stating that the claim was denied..citing a pre existing condition..At this point, I am not only surprised, but also pissed..I called them up, asked them what pre existing condition caused them to deny the claim,,She said to me, in May 2022, the vet wrote in their notes, that Gabriel my Shi Tzu, had allergies..I said to her I have lived with him for 4 yrs since that visit, we go to the vet for scheduled wellness checks, and him possibly having allergies has never been mentioned again, in 4 yrs..I mentioned to her that, This is Gabriel’s 1st ear infection in the 5 yrs that I have had him, and that my claim was for the ear infection, the office visit, and the rabies shot…nothing else..In the end they denied the claim, and their reason for the denying it, was for Something that was not mentioned, or listed on the invoice..These people are liars, scammers, and is only out to take your money, they provide you with with a false since of security, through offering you low preniums and low deductibles …But in reality, they have no intention on paying any claims..For those of you on here, that are exciting about the cheap premiums...,It’s nothing more than their predatory marketing strategy..designed to steal from you….Don’t Fall For It.. Cancel your policies today, and get a policy thru a reputable company..Spot Insurance should be named…Spit Insurance, as they lie, cheat, steal, and spit in your face, with no hesitation
Insurer: Spot
By: Sharonda Reese
Easy to navigate and customize plan!
Easy to navigate and customize plan!
Insurer: MetLife
By: Tracy Giuliano
You cover a significant amount of…
You cover a significant amount of expenses! I dont have to think twice about making sure my pup is taken care of.
Insurer: Trupanion
By: Renee
A Huge Relief When We Needed It Most
Trupanion has been a huge relief for us during a very stressful time with our cat, Rocky. He needed several tests, and the costs could have added up quickly. Having Trupanion cover most of those expenses took a significant financial burden off our shoulders and allowed us to focus on his care instead of worrying about the bills. The process was smooth, and knowing we had that support in place gave us real peace of mind. We’re very grateful and would highly recommend Trupanion to other pet owners.
Insurer: Trupanion
By: Eydie Adams